Overview

As a Senior Business Analyst in our Group IT Digital Products and AI team, you will be a pivotal force in shaping and delivering innovative solutions that drive Rentokil Initial forward, with a primary focus on your designated business domain (e.g., Operations, Sales, or back-office functions). You will act as a true subject matter expert for this domain, providing deep insights and driving critical initiatives within it.

Base pay range

This range is provided by Rentokil Initial Careers. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Responsibilities

• Strategic Investigation & Opportunity Identification: Lead investigative work to pinpoint significant business opportunities and define effective new or improved business processes, and specify how these improvements can be realized through advancements in information systems, data management, and operational practices.


• High-Level Collaboration & Stakeholder Management: Collaborate with senior business stakeholders and IT staff on strategic studies, detailed requirements specifications, and feasibility analyses. Leverage industry advancements to shape clients\' strategic direction. Ensure stakeholder perspectives are thoroughly considered, verified, and validated, and that priorities align with overarching business objectives. Build and maintain internal and external stakeholder relationships to manage scope, delivery, budgets, and expectations.


• Bridging Business & Technology: Leverage your business acumen to assess and advise on the practicality of different innovative solutions, integrating technical feasibility with operational needs. Lead the detailed specification and modelling of recommended solutions, applying relevant resources, standards, methods, and tools. Oversee the development of visualisation and user experience elements of solution design. Maintain strong relationships with software engineering and service delivery teams to bring systems to successful implementation.


• Documentation & Agile Delivery: Elicit, analyse, and document detailed functional and non-functional requirements. Craft clear, concise, and actionable User Stories and acceptance criteria that accurately represent business needs and guide development teams. Analyse current and future state business processes, identify gaps, and propose optimisation. Apply established standards, methods, and tools to produce high-quality documentation, covering both technical details and descriptive aspects. Participate in planning and facilitating meetings, workshops, and stakeholder engagement throughout system investigations and development work. Work with Product Owners to refine the product backlog, ensuring user stories are well-defined, prioritised, and ready for development. Where required, act as proxy Product Owner.

Requirements

• Has achieved proficiency in the tasks of business analysis with 8+ years of experience as a Business Analyst across multiple domains


• Proven ability to lead complex projects across teams


• Demonstrated ability to manage the technical, financial, and quality aspects of projects


• Excellent interpersonal skills and experience dealing with end users


• A broad understanding of business and business skills, and understanding the significance of commercial constraints


• In-depth domain knowledge in the relevant area


• Bachelor\'s degree or equivalent professional qualification in a relevant field (e.g., Business, IT, Computer Science) preferred


• Extensive knowledge of Agile frameworks and scaling methodologies


• Proficient understanding of the interdependencies of business processes and information systems


• Experience in requirements engineering and management


• Experience in senior stakeholder management of both IT and business stakeholders

Benefits

• Competitive salary and bonus scheme


• Hybrid working


• Rentokil Initial Reward Scheme


• 23 days holiday, plus 8 bank holidays


• Employee Assistance Programme


• Death in service benefit


• Healthcare


• Free parking

At Rentokil Initial, our customers and colleagues represent diverse backgrounds and experiences. We are an equal opportunity employer and encourage applications from individuals from all walks of life. Our belief is that everyone, irrespective of age, gender, gender identity, gender expression, ethnicity, sexual orientation, disabilities, religion, or beliefs, has the potential to thrive and contribute. We foster an inclusive environment where everyone can be their authentic selves and feel a sense of belonging. To ensure accessibility during the recruitment process, please communicate any specific needs or preferences you may have. Our team is available to support you; you can reach out to joanna.sharpe@rentokil-initial.com if you need assistance.

Job details

• Seniority level: Mid-Senior level


• Employment type: Full-time


• Job function: Other


• Industries: IT Services and IT Consulting