Direct message the job poster from Perch Group

Overview

Are you ANALYSING your next career choice? Perch Group are recruiting for a Senior Data Analyst. At Perch Group, our vision is clear: to lead the UK debt purchase and collection industry by harnessing cutting-edge technology to drive ethical, efficient, and data-driven debt resolution. Our annual mission is to empower hundreds of thousands of customers to positively engage with and resolve their outstanding debts. We do this through an empathetic and customer-centric approach that is at the heart of our success.

We are a data driven business and take data from a wide range of suppliers. This is a wide role with large scope for impact: we seek proactive and experienced individuals to join our growing Analytics function and leverage external data effectively in collections strategies across our group companies.

Responsibilities

• Analysis and Insight: Lead your own and the team’s analysis into the effectiveness of current external data. Identify and effectively communicate opportunities to improve.
• Data Engineering: Collaborate with our Data and MI Teams to automate and scale mature processes, and quickly build new pipelines for trials.
• Collections Strategy: Propose customer-centric and cost-effective strategies using a combination of experience and deep data insight. Work cross-functionally to refine, gain buy-in and deploy these strategies.
• Scoring and segmentation: Build customer segmentation, influence the output of our Decision Science team, and optimise for commercial and customer outcomes with testing frameworks.
• MI and Reporting: Use SQL and Power BI to build reports guiding strategic decision making. Refine requirements with stakeholders and leverage our insights independently.
• Team Development: Support development through knowledge sharing and cross-skilling across technologies, processes and business areas.
• Change Management: Prioritise and plan large change work, building relationships with technical and delivery teams.
• Governance: Prepare and deliver input into monthly governance meetings around strategy performance, sharing impact up to Exec level.
• Client Facing: Support the Head of Analytics in communicating our Analytics proposition and strategy performance to new and existing clients.

Qualifications

• Minimum of 3 years’ experience in a similar role within the debt purchase, recovery, or financial services industry.
• Strong data analysis and reporting skills (SQL + visualising tools e.g. PowerBI, Looker
• Excellent written and verbal communication skills with the ability to distil complex concepts into clear recommendations and influence action at all levels.
• Ability to manage multiple projects simultaneously, meeting deadlines and maintaining quality standards.
• High level of attention to detail, ensuring accuracy in your work and helping junior colleagues do the same.
• Ability to identify and resolve issues swiftly and professionally, ensuring minimal disruption to operations.
• Ability to collaborate effectively with internal stakeholders, including operations, legal, and compliance teams.
• Good understanding of operational processes in a Financial Services or similar environment (e.g., automated dialling, capacity planning, complaints handling).
• Experience in debt purchase and recovery sector building and enhancing collections strategy processes through quantitative insight is desirable.
• Leading workstreams that touch multiple stakeholders and effectively managing those relationships is desirable.

Application Timeline

• A first stage video call with the internal talent acquisition team (15-minute call)
• An introductory call with the hiring manager over Teams (15–30 minutes)
• A face-to-face or video call with the hiring manager (45–60 minutes)

Typically, the timeline is 2-3 weeks. The role may close once enough applications are received, so please submit ASAP.

If you do not receive a response after 3 weeks of applying, please assume you have been unsuccessful due to high application volume.

Why you should be EXCITED to apply

£50,000 - £60,000 DOE + up to 20% of your annual salary as a bonus.

This role is hybrid between our Blackpool and Manchester Spinningfields offices. The Manchester office is a premium workspace located in the heart of Manchester’s commercial hub with regular social events. There is a free coffee bar and beer tap. See for yourself! The LinkedIn update link is provided in the post.

37.5 hours per week. Flexible and hybrid working between 8am-6pm, Monday to Friday.

The opportunity to complete formal qualifications and learn on the job in a successful, growing organisation. And many more benefits to support your wellbeing and professional development.

Apply now! This job has your name — we ran the analysis.

We are an equal opportunity employer. All applicants will be considered without regard to age, ethnicity, religion, sex, sexual orientation, gender identity, family or parental status, national origin, veteran status, neurodiversity or disability status.

If you have questions or accessibility needs, please email recruitment@perchgroup.co.uk.

PLEASE NOTE All new employees must undergo a full DBS and Credit Check upon acceptance of a job offer with Perch Group.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Analyst
• Industries: Financial Services and Collection Agencies

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