Senior HR Advisor - Bank Member HR Team

Location: Hemel Hempstead (Hybrid working options available)

Salary: £35,000 per annum

Full-time, Permanent, Mon-Fri 37.5 hours per week.

Overview

A rewarding opportunity has arisen for a Senior HR Advisor to join the Bank Member Human Resources Team at NHS Professionals. This is a key position providing high-level HR support and guidance across our organisation, with a particular focus on our flexible workforce. Reporting directly to the HR Manager, you will deliver a proactive, expert, and customer-focused HR service to internal teams and external stakeholders, including NHS Trust partners.

Key Responsibilities

• Provide strategic and operational HR advice to managers on complex employee relations matters including disciplinaries, grievances, appeals, and performance management, with a focus on flexible workers.
• Lead the analysis and resolution of complex casework, assessing risk and recommending effective solutions in line with legislation, policy, and best practice.
• Represent HR as a senior panel member in formal hearings, ensuring procedural compliance, taking accurate minutes, and preparing supporting documentation and correspondence.
• Support the HR Manager in driving consistency in HR practice and policy application across the organisation.
• Develop and maintain strong working relationships with Trust partners and internal stakeholders, acting as a key point of contact for HR-related matters.
• Contribute to HR policy development and the implementation of workforce initiatives that enhance the management of flexible workers.
• Mentor and support junior HR team members as needed.

About You

We’re looking for an experienced HR professional who is confident in their expertise and ready to take ownership of high-level casework and advisory responsibilities. You will have:

• Proven experience in a senior HR advisory role, ideally within the NHS, healthcare, or public sector.
• Strong working knowledge of UK employment law and HR best practices.
• Excellent communication and interpersonal skills with the ability to influence and build credibility at all levels.
• A solutions-focused mindset with the ability to manage competing priorities in a fast-paced environment.
• Experience handling sensitive and complex employee relations matters from start to resolution.
• CIPD Level 5 qualification (or equivalent experience); Level 7 desirable.

Why Join Us?

At NHS Professionals, you'll be part of an organisation that truly makes a difference. We support the NHS by helping Trusts manage their flexible workforce efficiently, and we pride ourselves on fostering a collaborative, respectful, and supportive working environment.

To be successful in this post you will need to have

• Excellent interpersonal and intrapersonal skills
• Strong attention to detail
• Excellent communication skills
• Strong investigatory skills
• Good analytical skills

Benefits

• Generous annual leave allowance - 27 days per year, plus bank holidays
• A commitment to talent management & development
• Values Star of the Month! – recognition with £100 shopping vouchers
• Pension – employer contribution up to 10%
• Life Assurance
• Group Income Protection
• Wellbeing Programme
• Employee Assistance Programme
• Employee Engagement & discounts platform

About NHS Professionals

NHS Professionals (NHSP) run the largest NHS flexible staff bank, placing highly skilled temporary workers in NHS Trusts. We are owned by the Department of Health and Social Care and reinvest surplus back into the NHS. We are proud to be the first NHS organisation to gain the Top Employer accreditation.

Equality, Diversity & Inclusion (EDI)

We are committed to EDI and operate staff support networks and activities. Our aims include becoming an inclusive recruiter of choice, embedding the EDI agenda in all we do, and creating a psychologically safe environment where everyone can thrive. We welcome applications from minority groups and provide support to ensure an equitable process.