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About the Client

Operating within the hospitality sector, this well-established organisation is part of a wider international group with a presence across Europe. With a collaborative and people-centric environment, they value open communication and transparency, building trust and fostering strong relationships with employees and customers alike.

About the Job

This is a strategic Senior HR Business Partner position supporting UK & Ireland operations (Shepherd's Bush, Hybrid – 1 day per week from home). You'll work closely with Area Managers, aligning people strategies to business goals and ensuring high standards across performance, development, and talent readiness. My client is looking for a candidate who has come from the Hospitality Sector and has strong Employment Law in a multi-site organisation.

Responsibilities

• Partnering with Operations to embed a high-performing culture and deliver a consistent customer experience
• Supporting leadership teams with performance reviews, training needs analysis, and talent development
• Using data-driven HR dashboards to identify trends and implement people plans
• Leading initiatives around employee engagement, recognition, and workforce alignment
• Managing organisational change projects and ensuring effective people policies
• Acting as the main HR contact for Area Managers, providing accurate and timely support
• Strong knowledge of employment law, with proven experience in managing employee relations cases, liaising with ACAS, and preparing for or supporting employment tribunals
• Defining and managing succession plans and talent pools for key operational roles

About the Successful Applicant

You will be an experienced HR professional coming from a hospitality background with a strong track record as a Business Partner and Employment Law, ideally in a multi-site or operational setting. CIPD qualified (or equivalent), you bring commercial acumen, excellent influencing skills, and the ability to drive people strategy while balancing day-to-day operational needs.

What You Will Receive in Return

In addition to a competitive salary and annual bonus of 12.5%, benefits include a strong pension scheme, enhanced holiday, and discounts on food and entertainment and a culture that supports wellbeing, career development, and inclusive values. This role offers a great progression route!

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Human Resources
• Industries: Hospitality and Entertainment Providers