Overview

Airswift is currently looking for Senior Pensions Administrator - Business admin Support to work with our client oil and gas operator based in Paris.

Job Details

• Starting date: September
• Title - Senior Pensions Administrator - Business admin Support
• Location - London
• Sector - Midstream O&G
• Duration: 23 months
• Hybrid role with 2 days per week required on site in Centre in Waterloo

Job Purpose

To perform the day-to-day delivery of pensions administration activities across UK and UK- linked pension arrangements supported by the UK Trustee Services Unit. Accurately handle complex member queries. Provide support to colleagues in the UK TSU, primarily the other Senior Pensions Administrators and to support the Operations Team Leader when required. To work in conjunction with the team which is based in London and Krakow, to provide a complete service to the Trustee, the member and the Company for the administration of the pension schemes supported by the UK TSU. Dimensions: The four pension plans managed by the TSU administration team have approximately 45,000 members with annual pension and other benefit payments of around £900 million a year and assets in excess of £18 billion. The largest fund is the Contributory Pension Fund (SCPF), with two other connected funded and unfunded arrangements with the fourth pension scheme providing benefits in over 30 different currencies.

The role will have accountability for the authorisation of payments to individuals of pension commencement lump sums up to £268,275 and transfer values up to £1.5 million. This makes for a unique and interesting role pensions role.

Principal Accountabilities

• Perform administration for complex and non-standard workflow process like retirement, divorce and transfer cases.
• Answer complex member queries which have been escalated to the London team such as Lifetime and Annual Allowance queries, SSPP queries, complaints and queries which require in depth and/or pension knowledge.
• Provide back-up support to the other Senior Pension Administrators in their absence and allowing for flexibility with other work on these occasions.
• Provide support to the Operational Team Leader in controlling outstanding cases and ensuring all cases are completed in line with legislation and service level agreements as determined by the Trustee.
• Collaborating with the pension team in Krakow to provide an end-to-end service to the Trustee, the member and the Company for the administration of the pension schemes supported by the UK TSU.

Key Challenges

• Develop knowledge on all UK-linked Pension Funds.
• Develop knowledge on new pensions legislation being introduced and how these legislative changes affect the pension funds and current pension administration processes.
• Assist with the implementation of changes to pensions administration processes.
• Embrace and help to promote new ways of working across the team.

Job Knowledge, Skills & Experience

• At least 5 years senior pension administration experience (with administration experience of the pension schemes an advantage).
• Educated to A level standard or higher.
• Preferably holds a PMI pension administration qualification or working towards one i.e. APMI, RPC, CPC.
• Advanced technical knowledge of defined benefit pension schemes and UK pensions legislation.
• Experience of processing and authorising pension calculations.
• Experience of pensions administration systems, preferably Compendia and Intellipen.
• Self-starter and effective team player.
• Strong eye for detail and good grammatical skills.
• Track record of doing and checking work.
• Strong customer focused skills in dealing with members on the phone or in writing.
• Willingness to travel on occasions, principally to Krakow.