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Company Mission

In the future, commerce will be instant, local, and seamless. What we now call "e-commerce" will simply be

Company Mission

In the future, commerce will be instant, local, and seamless. What we now call "e-commerce" will simply be how we shop.

Relay is building the logistics network that e-commerce should have had from the start. We're designed from the ground up for sustainability - environmental, social, and economic. By rethinking both the middle and last mile, we cut miles driven, reduce carbon emissions, lower costs, and return value to local communities.

Behind the scenes, we orchestrate this with cutting-edge tech: from smart routing and real-time planning to seamless tools that empower our ground teams.

We’re not just building the future, we're scaling it fast.

• We just closed a $35M Series A, the largest ever for a logistics tech startup in Europe.
• Brands like Vinted, TikTok, and Temu are choosing Relay to power their UK expansion.
• We're growing at a top 0.01% among all European Series A startups.
  
  

• As a Senior Product Designer at Relay, you'll play a pivotal role in advancing our design maturity, working closely with Product, Engineering and Data teams to solve meaningful problems and craft impactful design solutions.
• You'll be instrumental in designing tools for our couriers, store partners and sortation teams, creating elegant, seamless and intuitive experiences. Additionally, you'll collaborate with cross-functional business leaders to help shape product vision and drive innovation.
• As an early member of Relay’s design team, you’ll play a key role in evolving our design system and defining our design language. This is a unique opportunity to shape the future of our product experience and leave a lasting impact.
  
  

• Design impactful products for couriers, store partners and sortation teams within a fast-moving environment.
• Lead end-to-end design projects, focusing on both UX and UI, including high-fidelity flows, wireframes and visual designs.
• Collaborate closely with Product, Engineering and Data teams to bring designs to life and ensure a seamless user experience.
• Conduct user research to gain a deep understanding of user needs and behaviors, leveraging insights to shape and improve experiences.
• Use data-driven insights and key metrics to inform design decisions and optimise the user journey.
• Communicate design ideas clearly, influencing stakeholders and guiding discussions toward effective solutions.
• Contribute to the evolution of our design system, ensuring consistency and scalability across products.
• Think strategically about the product’s future, shaping the vision for your area and breaking it into actionable steps toward long-term goals.
  
  

• 5-8 years of experience in product design, ideally within a product-led environment.
• Strong skills in UX and UI, with a portfolio showcasing your ability to create impactful, user-centric and visually stunning designs.
• Experience working with and contributing to design systems.
• Proven ability to collaborate with product designers, PMs, engineers and cross-functional teams across the business.
• Comfort in ambiguous spaces and fast-paced environments, navigating challenges with a high level of autonomy.
• Experience designing for native mobile apps.
• Ability to drive product vision while delivering iterative improvements.
  
  

• Generous equity package
• 25 days annual leave, plus bank holidays
• Bupa Global Business Premier health plan – including mental, dental, and optical cover
• Enhanced Parental Leave:
• 20 weeks of fully paid maternity leave
• 4 weeks of fully paid paternity leave
• Contributory pension scheme
• Friday office lunches
• Access to cutting-edge AI tooling
• Hybrid working from our dog-friendly Shoreditch office
• Free gym membership via our co-working spaces
• Cycle-to-work scheme
• Regular team socials, events, and offsites!!
  
  

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Design, Art/Creative, and Information Technology

• Industries

  Consumer Services

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