Overview

Join us at the Money and Pensions Service (MaPS). As a Senior Product Manager within the MaPS Product Delivery team, you'll lead the definition, development, and ongoing management of a range of digital journeys, technical platforms and systems, that support MaPS strategic goals and improve financial wellbeing across the UK. Acting as the key link between stakeholders and delivery teams, you'll use customer insight, data, and agile practices to shape and optimise products. You'll be embedded in scrum teams to ensure solutions are user-focused, scalable, and aligned with MaPS' broader service ecosystem and statutory objectives.

Responsibilities

• Championing customer-centric design and digital best practices
• Ensure customer/user-first thinking is prioritised into roadmaps and then backlogs, to ensure the maximum value is delivered.
• Strategic considerations of Business and Technical objectives
• Working with cross-functional teams to create and improve MaPS services, that support business priorities, simplify processes, and enhance customer and colleague experiences, whilst considering technology and data requirements.
• Understanding and managing a wide range of products to cumulatively deliver value
• Ensuring clear and concise vision is communicated for alignment and coordinated delivery. Strive to ensure measures and impact can be monitored.

Interview

If selected, you'll participate in a virtual interview. This single-stage process allows you to demonstrate your skills and experience through competency-based questions. This will also require you to deliver a short presentation.

Career Development

In MaPS, we take career development seriously. We actively encourage and support applications from our existing MaPS colleagues. However, we do follow the Civil Service Commissioner recruitment principles, which means that you will be required to participate in a full, open, and fair process.

Reserve List

If you are successful at interview, we operate a reserve list where your details will be held for up to 6 months. Should a vacancy come available in that time with the same essential criteria, reserve list candidates will be offered that position with no further assessment required.

Application Process

The law requires that selection for appointment to the Civil Service is on merit on the basis of fair and open competition as outlined in the Civil Service Commission's Recruitment Principles. If you feel your application has not been treated in accordance with the Recruitment Principles, and you wish to make a complaint, in the first instance, you should contact the Money and Pensions Service via email: recruitment@maps.org.uk. If you are not satisfied with the response you receive from the Department, you can contact the Civil Service Commission: Visit the Civil Service Commission website. Feedback will only be provided if you attend an interview or assessment.

Security

Successful candidates must undergo a criminal record check. People working with government assets must complete baseline personnel security standard checks.

Nationality requirements

• UK nationals
• nationals of the Republic of Ireland
• nationals of Commonwealth countries who have the right to work in the UK
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities with settled or pre-settled status under the European Union Settlement Scheme (EUSS) (opens in a new window)
• nationals of the EU, Switzerland, Norway, Iceland or Liechtenstein and family members of those nationalities who have made a valid application for settled or pre-settled status under the European Union Settlement Scheme (EUSS)
• individuals with limited leave to remain or indefinite leave to remain who were eligible to apply for EUSS on or before 31 December 2020
• Turkish nationals, and certain family members of Turkish nationals, who have accrued the right to work in the Civil Service

Further information on nationality requirements (opens in a new window)

To excel in this role, you will need to demonstrate

• Strategic Product Management experience
• Extensive Technical and Digital experience (e.g. Agile, UX, CMS, D365)
• Stakeholder management and communication

What We Offer

• Generous Annual Leave - 30 days plus Bank Holidays
• Pension scheme - contributions matched 2 to 1 (up to 10% of your salary)
• Interest-free loan for season tickets for buses and trains
• Cycle to work Scheme
• Subsidised eye tests & flu jabs
• Life assurance scheme
• Give as you earn scheme
• Employee assistance programme (EAP)
• PAM Assist and PAM Life scheme (Wellbeing)
• Enhanced family and sick pay
• Paid volunteering (2 days a year)
• Recognition Scheme
• Discounts portal to numerous retailers

Flexible Working

At MaPS, we take pride in our flexible approach to work. As standard, we work on a hybrid basis with a minimum of 2 days in the office per week. Hybrid working is a voluntary, non-contractual arrangement and our headquarters in Bedford will be your contractual place of work. The number of days that anyone will be able to work at home will be determined primarily by business needs, but personal and other relevant circumstances will also be considered. If you are successful, any opportunities for hybrid working, including whether a hybrid working arrangement is suitable for you, will be discussed with you prior to you taking up your post.