Welcome to Chase Evans, a renowned market-leading letting agency with a global presence, spanning London, Singapore, and Hong Kong. As part of Lomond, the UK's leading network of lettings and estate agencies, we're proud to have 12 offices and over 145 staff ready to assist our customers. With our team's extensive industry expertise and local knowledge, we're here to help people find, sell and let their property.

We're happy to offer you an exciting opportunity to join our dynamic team as a Senior Property Manager based in our Elephant & Castle, London office. This role is hybrid working with the option to work from home one day a week.

Let's talk about the role. It involves:

• Overseeing the management of properties, administrative tasks, compliance matters, and inquiries.
• Respond to communications from landlords and residents via email and phone. Instruction, monitoring, and liaison with regular maintenance contractors.
• Coordinate replacement furniture/fittings as authorised during the tenancy and acquisition of keys/fobs/remotes/permits.
• Carry out Property Inspections when due (follow through with issues found during inspection)
• Co-ordinate the deposit release process at the end of a tenancy
• Cultivating and nurturing robust connections with both landlords and tenants.
• Efficiently coordinating property upkeep, repairs, and contractor services.
• Oversee and manage deposit negotiations and processes, ensuring they are conducted in strict accordance with company policies and procedures, maintaining professional standards at all times.

We're looking for individuals with qualities such as:

• Previous experience in property management is advantageous but not mandatory.
• Demonstrate a proactive and optimistic attitude, coupled with strong interpersonal and communication skills for effective collaboration within a team.
• Display the ability to efficiently organise and prioritise tasks and responsibilities.
• Exhibit problem-solving capabilities, meticulous attention to detail, reliability, punctuality, and maintain excellent telephone etiquette.
• Possess computer proficiency and comfort with the software suite necessary for executing and overseeing daily tasks.

At Chase Evans, we believe in taking care of our people. That's why we offer some amazing perks and benefits through our engagement platform, LOMONDlife.

Here's what you can look forward to:

• Our smart spending app gives you discounts at over 900 retailers and our wellbeing centre is packed with resources to help you get active, eat healthier, improve your financial wellbeing, and master your mental health.
• Our Employee Assistance Programme offers free counselling support sessions.
• Our annual leave purchase scheme, where you can buy up to an extra 5 days of holiday.
• Get the latest gadgets and appliances with our Smart Tech Scheme.
• We're committed to reducing our carbon footprint with our Cycle2Work Scheme.
• We offer enhanced Family Friendly Leave for maternity, paternity, adoption, and IVF.
• You'll enjoy competitive base pay that aligns with market value, plus incentivised commission and performance bonuses for most roles.
• Celebrate your loyalty with special days and celebrations for length of service.
• Planning for retirement? We've got you covered with that important pension pot.
• We'll support your professional development by funding your professional qualifications, so you can reach your full potential and build your career.
• And of course, we like to have a little fun too! Our company socials bring our people together. So work hard, and then socialise even harder!

We value diversity and inclusion. We welcome applicants of all nationalities, backgrounds, abilities, and perspectives.