Company DescriptionAre you ready to join the forefront of technology innovation with Netcompany? As one of the fastest growing technology companies, we are disrupting the marketplace and revolutionizing the way businesses operate. Our vision is to be the leading digital challenger in Europe whilst evolving the next generation of IT consulting.Operating across both public and private sectors, we offer a comprehensive range of services from application development and seamless cloud migration to program delivery and service operations, our offerings are designed to meet diverse business needs.Role DescriptionAs a Senior Service Designer at Netcompany you will deliver high profile digital products and services for some of the UK’s largest companies and Public Sector organisations. You will work with market leading technologies and span user, technical and business operations to build solutions that meet user needs, deliver business impact and benefit society.Key ResponsibilitiesExperience delivering in the UK public sector including working to GDS standards and passing Service Standard AssessmentsBuild strong stakeholder relationships with clients and act as a key point of contact in delivery teamsUnderstand user, business needs and requirements and the wider operational and organisation contextAnalyse user needs and business objectives in highly complex service areasCreate design concepts, user experience designs and service blueprints that reimagine how services are delivered end-to-endHelp to define vision and outcomes for products, services and programmesLead on design workshops and design sprints with the team, senior stakeholders and usersRapidly design and test digital prototypes with usersQualificationsYou are an experienced service designer with the ability to lead and coach team members to deliver outstanding digital servicesYou work in agile, multi-disciplinary delivery teams and have experience delivering new services as part of large and complex transformation projectsYou are adept at building strong client relationships and working collaboratively across teams and organisations to deliver challenging projects to tight timescalesYou have experience delivering in the UK public sector including working to GDS standards and passing Service Standard AssessmentsYou work with technical and business stakeholders and communicate complex business and technical challenges clearly for both audiences. You know how to manage stakeholder expectations, set direction and navigate difficult discussionsBenefitsHybrid working model with some flexible working25 days’ holidayPrivate Medical Health care via VitalityPension contribution, Life AssuranceProfessional certifications supported as part of learning and development.A range of retail discounts to enhance your lifestyle, encompassing restaurants, supermarkets, travel, leisure activities and health and well-being services.Access to our Employee Resource Groups, our groups represent diverse backgrounds and provide a platform for colleagues to connect, learn, and support one another.We are a Disability Confident Employer and are committed to creating an inclusive and diverse environment that celebrates every individual. Our recruitment processes are based on individual merit. If you require any reasonable adjustments or additional support during the interview process, please email HR Team at reasonableadjustments@netcompany.com for assistance. #J-18808-Ljbffr