Overview

Cynergy Bank is the UK’s human digital bank serving the needs of ‘scale up’ or medium sized and fast-growing SMEs; professionals; high net worth and mass affluent individuals, in essence those market segments that still value human service enabled by great technology.

We recognise that professional and personal lives often overlap and our mission is to help empower our customers to achieve their ambitions by serving all their interdependent banking needs. We provide a comprehensive range of digitally enabled products and services to meet the property finance, business and commercial banking, private banking and personal savings needs of our customers.

Our human and digital model transforms banking for customers who still value a face-to-face relationship that is enabled by the latest digital technology. We partner with firms such as Google Cloud, Cigniti and Slalom as we continue to innovate in the human digital space. We are at the forefront of technologies with innovative code management, infrastructure as code, Terraform, and other tools.

The Role

Join a challenger bank building the future of financial reliability. We’re hiring a Senior Site Reliability Engineer (SRE) to help ensure our systems stay secure, scalable, and fast, so customers never miss a beat. You\'ll gain hands-on experience with modern cloud tech while contributing to a purpose-led organisation.

We are at the early stages of a fantastic cloud-first transformation journey, on our way to building a human-digital bank. We have already built and launched a mobile banking app and brand-new banking website, and still have more to do, which is where you come in! We are looking for a motivated team of people to help us create, shape and run a modern infrastructure and support function for all our cloud-based technologies.

This function will be at the forefront of customer and technology interactions and problem solving, and the cutting edge of automation, reporting, trend analysis, shift left and AI integration for customers (internal and external support).

Responsibilities

• Lead incident management and post-incident analysis
• Design scalable, secure cloud infrastructure (AWS, Terraform)
• Lead and manage teams to achieve the organization goals
• Coach engineers and support platform strategy
• Contribute to career path progression improvements
• Lead on system enhancement and shift left support
• Represent the team within architecture, security, and Engineering forums
• Lead stand-ups and scrums
• Identify process and system improvements

Essential Knowledge & Experience

• 10+ years in cloud infrastructure roles (hybrid/public)
• Advanced knowledge of Python, Bash, Kubernetes, Docker
• Proven leadership in incident resolution and performance
• Experience of successfully leading a team

Desirable Knowledge & Experience

• Experience in financial services or regulated environments is a plus

We Offer

• A mission you can believe in
• Inclusive, values-led culture
• Hybrid flexibility + room to innovate

Cynergy Bank plc is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority. Eligible deposits with Cynergy Bank plc are protected by the UK Financial Services Compensation Scheme.

Company Information

Cynergy Bank was established in 2018 by entrepreneurs to serve the needs of business owners, property entrepreneurs and family businesses. We have a strong track record supporting businesses that want to scale up and provide over £3bn lending to scaling businesses across the UK, we also offer retail deposits to UK savers. Our vision is to provide a truly personalised service that is delivered through face-to-face relationships and enhanced by the latest technology.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Banking