About us

We’re Dayshape—an award-winning software scale-up with big ambitions and the momentum to match. Trusted by Big Four and many other top professional services firmsglobally, our AI-powered resource management platform is helping organisations to achieve extraordinary results.

Our platform stands apart as the only solution that combinesadvanced AI, real-time project financials, and firm-wide insights to elevate resource management to a strategic function. By driving profitable growth,powering confident decisions,and ensuring satisfied clients andteams—we're helping our customers build strong organisations and careers for the long term.

Why our customers love Dayshape:

• We help professional firms optimise margins and increase revenue, unlocking access to more profitable work.

• We provide complete operational visibility today and the tools to confidently predict tomorrow.

• We empower firms to become the places where top talent wants to work - and the best clients want to work with.

Recognised as Scotland’s fastest-growing tech company in the Deloitte Technology Fast 50 for three consecutive years and more recently as the Enterprise Digital Tech Business of the Year at the 2024 ScotlandIS awards, we’ve consistently proven our ability to innovate and deliver real impact—and we’re always looking for like-minded people to join us.

At Dayshape, our purpose is to improve people's working lives, and our culture is an importantdriving force in helping us to do just that. We're a friendly, inclusive, and ambitious team—driven by our values and a shared commitment to success. If you’re ready to join a fast-growing, high-impact company that’s reimagining resource management, then let’s talk.

About the role

As we grow and more customers are adopting our platform, we are scaling up to meet the demand. This means more automation of our infrastructure and deployments as well as accurate health monitoring through all our clients, both new and old.

The person in this role will join the Site Reliability Engineering BAU team (SRE BAU). The main role of the SRE team is to facilitate the scalability of Dayshape and allow us to meet the demands of an increasing client base.The BAU team is tasked with the ongoing management of our cloud estate.

What you’ll do

• Maintain and improve management of our cloud estate in Azure

• Improve our ability to scale the BAU team through automation of manual tasks, and delivery of self-service tooling.

• Improve the observability of Dayshape through reporting and tool creation

• Drive improvements to our Cost of Giving Service (COGS)

• Diagnose, triage, investigate and manage escalated issues

• Drive improvements to our incident management and reporting processes

• Carry out daily and weekly estate management tasks such as deployments and other change requests

• Support, mentor, and coach other members of the team

• Be part of an Out Of Hours on-call rota (one week in 6 roughly)

Work will include the following technologies:

• Azure

• Azure alerting and monitoring

• AzDevops

• Pulumi

• Python

• Powershell

• Yaml pipelines

• Terraform

About you

People that are a good fit for this role will;

• Be operationally minded and have a bias towards operational improvement through process and automation

• Be well organised and eager to bring organisation to chaotic scenarios

Experience of:

• Extensive experience working as a site reliability engineer.
• Working within an established SRE team and be able to talk through the key principles of managing a large infrastructure estate.

• Monitoring infrastructure and applications hosted using taking into consideration: Observability, Alerting, Uptime SLA’s and SLO’s
• Azure Devops pipeline management.

• Strong collaboration with both engineering teams and colleagues in customer-facing teams.

• Excellent communicator both in written and verbal forms.

• Comfortable breaking down big tasks into small chunks, solving tricky problems and tackling risks.

• Be able to keep a cool head in pressure situations, maintaining a problem-solving mindset, but also knowing when to escalate

• Guiding and mentoring more junior team members

What you’ll get

• Starting salary between £55,000 and £60,000, depending on experience

• At least £1,000 per year to spend on professional and personal development

• 33 days' holiday per year (including bank holidays), increasing by 1 day each year to a maximum of 40 days

• Paid four week sabbatical in your fifth anniversary year on top of your holiday entitlement

• Enhanced family leave policies

• Private healthcare and rewards through Vitality

• Income protection and death in service cover

• Matched 5% auto-enrolment workplace pension scheme

• Access to wellbeing offerings, such as our Employee Assistance Programme and a dedicated counselling service

• Innovation Week twice a year - a chance to experiment and work off-project

• Weekly All Hands meeting for inspiration and over-communication

• Volunteering time – up to 20 hours a year to participate in volunteer work.

• Time out of the working week for team socials each month, with a mix of in-person and virtual options: past events include hiking, family BBQs, board games and at-home cocktail classes!

• Genuinely nice, smart people to work with, who are excited about growing our company

Working Details

This is a full-time role (usual hours are 37.5 hours per week). We typically work from 09:00 - 17:30 from Monday to Friday, though this role will also be required to cover some maintenance windows (roughly once per month) out of these hours (for which you will earn TOIL), as well as on-call rotation for out of hours major incidents (generally 1 week in every 6), for you are remunerated.

This is remote or hybrid role. Our office is in Edinburgh and you are welcome to come in, but it is not required. Ideally we are looking for someone near to Edinburgh but are open to this being a remote role in the UK.

Join the team!

Equality of opportunity is more than just a responsibility: we believe it’s a huge advantage to welcome a variety of experiences and perspectives into the team. Diversity is a great asset and, as such, we strongly encourage applications from any background.

This is your opportunity to really influence how we get things done, and especially how we scale our technical solutions and ensure they are running smoothly. We're doing well, but there's lots more to do in order to maintain the high bar and pace that we've set.

Everyone here is growing personally as the company grows, so if that sounds like something you’d like to be part of, we’d love to see your application.

The closing date for applications will be Friday 25th July at 12pm.

*Please note the successful candidate for this role will be subject to background checks and will have an opportunity to declare anything to us beforehand*