Senior UX Researcher

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A Senior UX Researcher leads a team's understanding of user behaviours, needs and motivations. She/he leads the UX Research strategy for a business or product line. She/he is an expert user of a number of research and testing methodologies. She/he informally mentors other researchers.

The ideal candidate will have the following responsibilities:

  • Deeply understands customer use cases and market segments.
  • Collaborates closely with UX Designers to ensure user feedback shapes design.
  • Coaches teams to align with customer needs and shares research findings.
  • Stays informed about competitors and regulatory environments.
  • Analyzes briefs to ensure the right problems are addressed.
  • Presents research insights to stakeholders and guides future projects.
  • Leads user-centered research processes and mentors junior researchers.
  • Applies a range of UX research techniques and creates documentation.
  • Regularly tests design work with users and uses data to set project metrics.
  • Expert in research analysis tools and software (e.g., Qualtrics, Lookback, Usertesting.com).
  • Mentors junior researchers in technical skills and builds relationships with tech teams.

Competencies:

  • Takes ownership of personal development and career.
  • Engages in regular self-development conversations with manager, coach, or mentor.
  • Learns from both successes and failures.
  • Builds challenges into current assignments for growth.
  • Utilizes formal and informal networks effectively.
  • Identifies and analyzes problems, proposing effective solutions.
  • Manages day-to-day issues independently.
  • Develops and integrates new ideas to improve processes or products.
  • Communicates clearly, listens actively, and questions to understand others' viewpoints.
  • Encourages cooperation and collaboration within and across teams.
  • Builds strong relationships, treats all individuals with respect, and handles conflict constructively.
  • Facilitates open discussion, removes barriers to team performance, and seeks further collaboration.

We offer a healthy work/life balance, with numerous wellbeing initiatives to help you meet your immediate responsibilities and long-term goals. Benefits include:

  • Flexible working hours
  • Generous holiday allowance with the option to buy additional days
  • Health screening, eye care vouchers and private medical benefits
  • Wellbeing programs
  • Life assurance
  • Access to a competitive contributory pension scheme
  • Long service awards
  • Save As You Earn share option scheme
  • Travel Season ticket loan
  • Maternity, paternity and shared parental leave
  • Access to emergency care for both the elderly and children
  • RECARES days, giving you time to support the charities and causes that matter to you
  • Access to employee resource groups with dedicated time to volunteer
  • Access to extensive learning and development resources
  • Access to employee discounts via Perks at Work

We are an equal opportunity employer, committed to helping you succeed in a diverse and inclusive environment. If you are passionate about shaping the future of scientific and healthcare innovation through user-centered design, we encourage you to apply.

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Location:
Camden Town, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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