This range is provided by Peaple Talent. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

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The Role

• Oversee service delivery to meet agreed service levels and act as the main contact for issues and escalations
• Prepare monthly reports, including change management, problem resolution, and service level metrics
• Ensure changes are properly raised at client CAB meetings
• Represent customer needs internally, promoting quality, best practices, and customer satisfaction

The Candidate

• Good understanding of the ITIL framework
• Excellent interpersonal skills for effective collaboration with clients and teams
• Knowledge of M365 technologies and IT infrastructure would be beneficial.

The Package

• 25 days holiday
• Life insurance

Interested? If you think you're right for this role, then click the 'Apply Now' button and send us your CV.

Seniority level

Mid-Senior level

Employment type

Full-time

Job function

Consulting and Information Technology

Industries

IT Services and IT Consulting

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