Overview

We are searching for a skilled ServiceNow Architect with a profound grasp of the TelCo sector to design solutions for CSM Module and build solutions for 3rd party interfaces with ServiceNow.

Responsibilities

• Design the overall application architecture and map client business requirements to systems/technical requirements.
• Provide expertise in technical knowledge, methodology and framework, data integration and data flows, ServiceNow Architecture, and software development and coding.
• Participate in process flow analysis and process redesign with the project team.

Qualifications

• 7+ years' experience with ServiceNow Implementation
• 6+ years of ServiceNow experience
• At least 3 years of experience in implementing ServiceNow CSM projects
• Should have implemented 2 complex CSM projects
• Highly proficient across the breadth of ITIL practices
• Having experience on Agile methodology
• Experience as leader of successful ServiceNow implementation engagements, including designing the solution, delivering configurations and data initialization.