Services Associate - Entry Level Project Manager

Join to apply for the Services Associate - Entry Level Project Manager role at Dalia Research

Services Associate - Entry Level Project Manager

Join to apply for the Services Associate - Entry Level Project Manager role at Dalia Research

Who We Are

PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption.

Who We Are

PureSpectrum is a rapidly growing market research and insights platform. We simplify technology for researchers so they can gather and use consumer data the way they want – without disruption.

PureSpectrum facilitates more than 65 million online interviews annually through our Marketplace. PureSpectrum also developed the industry’s first and only respondent-level scoring system, PureScore. Most recently, PureSpectrum was recognized across the industry: Certified Great Place to Work (2022-2024), Built In's Best Places to Work (2023-2024), Inc Best Workplaces (2023 & 2024), Newsweek's Global Most Loved Workplaces (2023-2024), Deloitte's Fast 500 (2020-2024). PureSpectrum is rapidly becoming the leading solution for quality multi-sourcing, as well as end-to-end automated research solutions.

The Opportunity

PureSpectrum is seeking a highly motivated Services Associate - Jr. Project Manager to launch their market research career (no experience required). Learn project management by assisting with client projects, ensuring successful delivery, and exceeding expectations. Develop a customer-centric mindset and collaborate with a supportive team in our fast-paced environment. You will report directly to the Associate Director, Services, gaining valuable mentorship.

This entry-level role is perfect for a quick learner eager to grow in market research — with potential for a career path into the Customer Success team, depending on your interests and knowledge as you develop in the role.

Location: Camden Town, London; in-office requirement 3-4 days a week

Your Responsibilities

• Develop and maintain an understanding of client service offerings, best practices, delivery capabilities, and technology platforms
• Ensure all projects you are directly responsible for meet or exceed delivery standards for being on time, in budget, and without quality issues
• Oversee and lead easy to moderately complex projects with little to no supervision (project governance, progress, dependencies, communication, delivery process, project metrics, risk mitigation, etc.) for full-service and sample-only projects; ensuring customer & business expectations are met or exceeded
• Oversee and help manage complex projects with supervision and support from senior team members
• Follow established best practices and processes for project delivery
• Provide feedback to sales on project performance to help improve delivery and key metrics for future projects
• Take ownership of problematic situations and work closely with team members to develop solutions that resolve problems
• Take accountability in the sales process by working closely with sales to provide high-quality customer service to help win future business
  
  

• Ability to manage multiple projects with competing priorities.
• Ability to learn and use new technology platforms to meet or exceed customer and project needs.
• Ability to find innovative solutions to address customer and project needs.
• Solid judgment and critical thinking skills.
• Excellent communication and analytical skills.
• Ability to be proactive in anticipating problems and providing solutions.
• A passion for curiosity and a drive to learn continuously.
• Ability to foster positive relationships across teams and customers.
  
  

• Prior experience in Market Research is preferred, but not required.
  
  

• Hybrid work schedule
• Wellness Stipend
• Paid PTO and sick time
• Team events and celebrations
• Learning & Development
  
  

Seniority level

• Seniority level

  Entry level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Other

• Industries

  Market Research

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