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Supply Chain & Export Administrator, Birmingham

Client:

SCC

Location:

Birmingham, United Kingdom

Job Category:

Other

-

EU work permit required:

Yes

Job Reference:

2e53e86b8e2f

Job Views:

5

Posted:

16.07.2025

Expiry Date:

30.08.2025

Job Description:

Contract Type: Permanent

Salary Package: £, plus large company benefits, a broad flexible benefits scheme, and paid-for volunteering days a year

Hours: am – pm Monday – Friday

Interview Process: 2-stage process

Why SCC?

• An inclusive workplace
• Excellent package: solid basic and company benefits
• Hybrid working & core hours in line with role requirements
• Career development and lifelong learning opportunities
• Opportunity to join Europe's largest privately-owned IT Company

Role purpose: The Supply Chain & Export Administrator plays a vital role in the Warehouse and Logistics office, performing essential administrative duties. The responsibilities include processing orders, coordinating with warehouse colleagues, internal departments, and couriers to ensure the efficient and timely shipment of orders. These efforts contribute to the smooth operation of the business and customer satisfaction.

Key responsibilities:

• Working alongside the Central Operations Teams to ensure all orders are processed according to schedule deadlines. Drop pick labels to the floor and allocate carrier notes throughout the day. Handle requests for consignment details and PODs, investigating missing consignment numbers using a query order checklist.
• Action tasks on the Task Manager system, including shipment requests, quotes, and other internal requests.
• Create purchase orders for delivery services promptly.
• Liaise with couriers regarding bookings, including specialist deliveries or same-day shipments.
• Handle requests for consignment numbers and proof of delivery (PODs), investigating any unavailability.
• Assist sales and customer service with delivery queries and escalate as needed.
• Support scheduling SCC Transport and liaise with drivers to ensure smooth operations.
• Assist with export activities and undertake external training to become proficient in export regulations.

Skills and experience:

• Proficient in computer use
• Excellent telephone manner and effective communication skills
• Ability to obtain necessary security clearances as per role requirements
• Strong work ethic
• Customer-focused and proactive problem solver
• Warehouse experience is a plus but not essential
• Ability to work independently and in a team
• Organized with effective time management skills
• Problem-solving ability