Overview

We have an exciting opportunity for a Team Leader - Dedicated services to join the New Era team in Staffordshire, working 37.5 hours a week. This role involves travel between Stoke-on-Trent and Staffordshire.

What We Offer

• Flexible working options including hybrid working
• 28 days annual leave plus Bank Holidays, rising to 33 days plus Bank Holidays
• An extra day off for your birthday & options to buy or sell annual leave
• Pension with 5% employer contribution
• Enhanced sick pay allowances, maternity & paternity payments
• High Street, retail, holiday, gym, entertainment & leisure discounts
• Access to our financial wellbeing hub & salary deducted finance
• Employee assistance programme & wellbeing support
• Access to EDI networks and colleague cafes
• Cycle to work scheme & season ticket loans
• Ongoing training & support with opportunities for career development & progression

About The Role

Please see attached Job Description and Person Specification for further details.

This role is based across both our Stoke and Stafford offices. Travel across Staffordshire and between the two offices will be required. Hybrid working can be applied following completion of your 6 months\' Probation period.

As a Dedicated Services Manager You Will Be

• Managing dedicated caseworkers including Independent Domestic Violence Advocates (IDVAs), Domestic Abuse Practitioners (DAPs) and Children and Young Persons caseworkers who are part of the New Era Safe Accommodation Team. The Safe Accommodation team offers a dedicated and priority service to anyone affected by domestic abuse and under the safe accommodation remit.
• Supporting your team with allocation of cases, risk assessments and completing regular case reviews.
• Leading on partnership development with referral sources including regular contact with local refuges and other safe accommodation partners
• Assisting with performance management and insights into the service

You Will Need

• Good understanding of domestic abuse
• Good organisational skills
• Managerial experience

About Us

Victim Support (VS) is an independent charity providing a range of specialist services to people who have been affected by crime across England and Wales. We work towards a world where there are fewer victims but who have stronger rights, better support and a real influence in the Criminal Justice System. Everyone at VS is driven by our Vision, Ambitions and Values to play their part in making a difference for those who experience crime and traumatic events. Working for VS gives you the opportunity to play a key role in a national charity providing high quality services to victims and witnesses and being a vital force for change.

Victim Support is committed to recruiting with care and to safeguarding and promoting the welfare of children, young people and vulnerable adults and expects all staff and volunteers to share this commitment. Background checks and Disclosed Barring Service checks may be required.

Victim Support strives to represent the diverse communities we serve and is committed to creating an environment where all staff and volunteers feel respected and heard. Being a diverse organisation with an inclusive culture is integral to us meeting our aim of ensuring that anyone who is a victim of crime gets the support they need.

As part of our commitment to the Race at Work Charter we particularly welcome applicants from Black, Asian and Minority Ethnic communities. VS is also a Disability Confident Employer and we provide a Guaranteed Interview Scheme for candidates that are disabled and meet all essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we\'ll be happy to make reasonable adjustments to enable you to perform at your best.

How To Apply

To apply for this role please follow the link below to the Jobs page on our website and complete the application form demonstrating how you meet the essential shortlisting criteria.

We reserve the right to close this vacancy early, if we receive enough suitable applications to take forward to interview prior to the published closing date.

If you have already registered and started an application, we will contact you to advise of the amended closing date wherever possible.

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