Technical Application Specialist - Corporate Card Platform

JOB TITLE : Technical Application Specialist

LOCATION : Bristol

HOURS : Full Time – 35 Hours per week

WORKING PATTERN : Hybrid – at least two days per week, or 40% of your time, in our Bristol office

ABOUT THIS OPPORTUNITY

We’ve built a newly created Lab focused on delivering resilient, secure, and customer-centric card services. As a Technical Application Specialist, you’ll play a pivotal role in shaping the future of card issuing and processing platforms, bringing deep domain expertise and technical leadership to a high-performing team.

You’ll work across BAU operations, service management frameworks and be expected to lead our 3rd party integrations helping us modernise and optimise our card technology stack. This is a hands-on role with strategic impact - ideal for someone who thrives in complex environments and wants to make a lasting difference.

DAY TO DAY, YOU WILL:

Platform & Service Management - Lead the delivery of outcomes across card platforms, card issuing and processing systems. Manage BAU operations, ensure service continuity through ITIL-aligned practices, and support DR testing and IAM controls.

Operational Delivery & Strategic Planning - Own budget delivery and conduct complex analysis across your area. Contribute to strategic planning and deliver outcomes through established data and knowledge management systems.

Process Improvement & Change Delivery - Identify and address system and process gaps, delivering elements of change programmes. Develop product specifications and testing standards to support platform evolution.

Security & Governance - Provide input into IT Security policy development, implement supporting procedures, and monitor compliance across your domain.

Leadership & Capability Development - Manage and develop direct reports, set short-term objectives, and support performance management. Provide coaching and specialised training across the organisation, while investing in your own growth.

WHAT YOU’LL NEED:

Deep Cards Domain Expertise – Proven experience in card issuing, card processing (TSYS, Fiserv, Global Processing Services (GPS) etc.)

Technical & Operational Excellence – Strong understanding of ITIL, service management, IAM, and disaster recovery testing.

Leadership & Collaboration – Ability to manage teams, mentor others, and work cross-functionally to deliver strategic outcomes.

Problem Solving & Delivery Focus – Skilled in analysing complex issues and delivering solutions within established systems and frameworks.

WHY LLOYDS BANKING GROUP

We’re transforming the way we serve our customers and communities, investing in technology, people, and innovation. You’ll be part of a team that’s shaping finance for good — and helping millions of people feel more financially confident.

WHAT YOU’LL GET IN RETURN

A generous pension contribution of up to 15%

An annual performance-related bonus

Share schemes including free shares

Flexible benefits to suit your lifestyle

A range of wellbeing initiatives and generous parental leave policies

This is a once-in-a-career opportunity to help shape your future — and ours. Join us and grow with purpose.

By joining our Talent Community your profile will be visible to our recruitment teams, who are constantly looking to match outstanding talent with our current and future opportunities.Just complete the short form and we’ll be able to keep you up to date.

At Lloyds Banking Group, we're driven by a clear purpose; to help Britain prosper. Across the Group, our colleagues are focused on making a difference to customers, businesses and communities. With us you'll have a key role to play in shaping the financial services of the future, whilst the scale and reach of our Group means you'll have many opportunities to learn, grow and develop.

We're focused on creating a values-led culture and are committed to building a workforce which reflects the diversity of the customers and communities we serve. Together we’re building a truly inclusive workplace where all of our colleagues have the opportunity to make a real difference.