Technical Application Specialist

New Yesterday

Overview

Technical Application Specialist, acting as our Subject Matter Expert, leading the design, support, and continuous improvement of business-critical policy administration systems. This role combines technical application support and functional system ownership to ensure seamless operations and innovation across the platform estate.

Location & Contract

Location - London (3 days per week minimum)

Contract length - 6 months

Responsibilities

  • Reports directly to the Technical Applications Lead, acting as a senior member of the technical applications team.
  • Be our SME and source of knowledge for our PAS system across the entire enterprise.
  • Investigate and resolve technical issues, including performance problems and security incidents, ensuring minimal disruption to business operations.
  • Actively participate in projects, including upgrades, deployments, etc.
  • Maintain accurate documentation of PAS configurations and ensure compliance with industry standards and best practices.
  • Create and maintain knowledge base articles.
  • Identify and address vulnerabilities and compliance issues through audit remediation activities, ensuring our PAS systems meet regulatory and security standards.
  • Manage relationships with relevant partners, suppliers/vendors, standards.

Skills and Experience

  • Deep understanding of Policy Administration Systems (PAS) functionality and architecture.
  • Experience with specific PAS platforms (Eclipse Broking, Applied Epic, SaaS solutions) is highly desirable.
  • Familiarity with insurance products and their configuration within a PAS.
  • Proficiency in troubleshooting and resolving complex technical issues.
  • Experience with system integrations (APIs, web services, batch processes), as PAS often integrates with many other core insurance systems (CRM, Claims, Billing, Data Warehouses).

Technical skills

  • Cloud Platforms and SaaS/PaaS solutions
  • Application configuration
  • PAS Data Model
  • API Management
  • Policy Administration System configuration
  • Mimecast
  • Performance Testing
  • Patch management, Group policy management

Understanding of

  • Security (All disciplines)
  • Data & Reporting (Desirable)
  • Policy Administration Systems (Insurance)
  • Microsoft & Google products
  • SaaS licensing & Commercials

Candidates must have insurance or reinsurance experience

Please send me a copy of your CV if you meet the requirements

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Location:
City Of London, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
IT & Technology

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