Technical Author

3 Days Old

Job Description

Location

Newport, South Wales

Salary

£52,107 - £59,558

Contract

Permanent (Full Time)

Closing date

21st July 2025

Working hours

37 hours Monday to Friday

Accessibility

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Who are we?

We are a gas distribution business that services the gas infrastructure across Wales and the south-west of England. We serve our customers and communities with safe, reliable, and affordable energy services whilst investing to create a sustainable future to deliver our carbon-free vision for 2050.

What were looking for?

Wales & West Utilities (WWU) is seeking a highly skilled and self-motivated Technical Author within the expanding Technical Operations team. This role will create and maintain operational and maintenance process documentation, technical documentation across our environments (Azure, datacentres and end user computing), and establish content style and usage guidelines. You will collaborate with technical teams, subject matter experts, and key stakeholders to produce documentation that supports the operational efficiency and user understanding of our IT solutions.

As part of a newly expanding operations team, this position provides an opportunity to play a key role in ensuring the smooth operation of IT services in a business that provides Critical National Infrastructure (CNI) (NB: This role will be involved with both the Business and CNI environments at WWU). If you are enthusiastic about being able to communicate complex ideas in a simple and elegant way, helping to communicate complex IT challenges and wanting to learn something new every day, this role is an ideal fit.

Well Trust You With

Youll Need To Have

We would also love to hear about anything else you feel you could add or bring to the role!

As we are a safety critical organisation, all offers of employment are subject to pre-employment drug & alcohol screening.

Whats in it for you?

The way we do things

Our Ambition, Priorities and Values inform everything we do as a business from our strategic planning to the performance management of our colleagues. Our values underpin everything we do and we are committed to creating a working environment that supports and fosters diversity, inclusion and equity, where all of our colleagues feel valued and supported to contribute to their full potential.

We are focused on creating a culture where it doesnt matter about gender, race, sexuality or disability; its about our colleagues skills, the way we do things and how we live our values.

here.

Interested?

If you think youd make a good addition to the team, we would love to hear from you!

To apply, click the link below.

If you would prefer to complete your application form in an alternative format such as Microsoft Word or would like to discuss the role in a little more detail, please contact us at [email protected] or on 07971 038 982.

You can also ask us about flexible working practices that may be available or tell us if you have any special requirements during the application process.

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Apply
Location:
West Midlands Combined Authority, England, United Kingdom
Salary:
£80,000 - £100,000
Job Type:
FullTime
Category:
Engineering

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