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We are a leading international law and professional services firm providing legal, corporate and fiduciary services to global corporations, financial institutions, capital market participants and investment fund managers. With a global presence spanning the Americas, Europe, the Middle East and Asia, we advise on the laws of Bermuda, the British Virgin Islands, the Cayman Islands, Guernsey, Ireland and Jersey.

We treat everyone as the intelligent professional they are. Our approach is to trust and empower our people to deliver consistently, and enable them to succeed. Diversity is our secret weapon – it’s the sheer breadth of Walkers people that makes us who we are – gathered from across the globe and fluent in languages, jurisdictions and cultures that help us to mirror our clients and keep our own thinking in tune with the world in which we operate.

Office: London (Hybrid; 50% min required, non-neg)

The Business Analyst is responsible for analysing business needs, identifying solutions, and ensuring the successful implementation of projects in partnership with key business stakeholders. The role involves gathering requirements, analysing data, mapping & designing business processes and creating business cases. A strong focus on business outcomes and value creation is essential.

Duties, Responsibilities & Person Specification

Requirements Gathering and Analysis:

• Collaborate with key stakeholders to gather and document business requirements with a relentless focus on business outcomes.

Business Process Mapping and Analysis:

• Conduct business process mapping to understand current processes and identify areas for improvement in future-state processes.
• Analyse business processes to identify inefficiencies and recommend solutions.

Change Management:

• Lead on change management impact assessments to understand the effects of proposed changes.
• Develop comprehensive change management plans to ensure smooth transitions.
• Lead the planning and execution of project communications to keep all stakeholders informed and engaged.

Business Case Creation:

• Develop comprehensive business cases to support project proposals.
• Present business cases to stakeholders for approval.

User Acceptance Testing (UAT):

• Coordinate User Acceptance Testing (UAT) including developing test plans, coordinating user participation, and follow up on bugs or issued raised to validate that the solution meets functional and non-functional requirements.
• Ensure traceability of testing artifacts to business requirements.

Analytics and Problem-Solving:

• Utilize strong analytical skills to assess business problems and identify potential solutions.
• Conduct data analysis to support decision-making and project planning.
• Develop insights and recommendations based on data findings.

Business Outcomes and Value Creation:

• Focus on delivering business outcomes and creating value for the organization.
• Ensure that projects align with strategic business goals and deliver measurable benefits.
• Continuously evaluate project impact and value to the business.
• Work closely with project teams to ensure smooth communication and collaboration.
• Coordinate across internal teams and third parties to ensure successful project delivery.
• Resolve conflicts and foster a productive team environment.

Education, Skills & Experience

Business Analysis Expertise:

• Experience: Proven experience as a Business Analyst.
• Certifications:CBAP, PMI-PBA, or equivalent certification preferred.
• Proven experience in gathering and analysing business requirements and the mapping of business processes.
• Strong understanding of business change principles, including the ability to align projects with business outcomes, manage stakeholder impacts, and facilitate adoption of new processes, systems, or tools.

Industry Knowledge:

• Experience in delivering projects in legal or professional services firms desirable.

Technology Proficiency:

• Hands-on experience with business analysis tools (e.g., MS Visio, Jira, Asana) and other tools such as Excel, PowerPoint, Azure DevOps, or CRM systems.

Stakeholder Management:

• Experience in collaborating with diverse teams, including clients, third-party partners, and executive stakeholders, to align objectives and drive outcomes.

Analytics Skills:

• Strong analytical skills to assess business problems and identify potential solutions.
• Experience in conducting data analysis to support decision-making and project planning.
• Ability to develop insights and recommendations based on data findings.

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Walkers global is an equal opportunity employer. Equality and diversity are key to our global identity and an integral part of our goal to continue being an employer of choice. We are committed to a work environment that supports all individuals irrespective of gender, ethnicity, nationality, race, religion, marital status, age, disability, pregnancy, sexual orientation, gender identity or any other applicable legally protected characteristics. We make every effort to ensure that employment opportunities are open and accessible to all purely on the basis of personal ability.