Overview

Business Analyst – ServiceNow – Central London. 12-month contract to assist with a new ServiceNow Implementation. This Business Analyst will be joining the Project Management team, working alongside a Senior Project Manager, assisting in the delivery of a business-critical ServiceNow project.

The Business Analyst will have the following:

• Solid Business Analysis, specialising in the area of ServiceNow ITSM
• Experience in designing and implementing ServiceNow Solutions
• Converting high-level Business Requirements and User Requirements into functional specifications and documenting
• Requirement statements are complete, concise, traceable, feasible and are detailed to the required standards
• Process Mapping from business services from end-to-end
• Preparing, organising and leading workshops, interviews and facilitating groups, identifying business needs and objectives, analyse data to produce meaningful requirements
• Specific exposure to Business Change and Business Improvement Projects
• Ability to deal with both internal and external suppliers making sure roadmaps are complete
• Ability to document and translate technical requirements into the live environment
• Experience of user journeys
• Stakeholder management and analysis
• Large Scale / Enterprise Infrastructure project experience
• Hybrid working 1-2 days per week on-site could be required
• Professional Services experience would be an advantage – Financial, Insurance, Legal

You will need a flexible approach to managing and prioritising a high workload and multiple complex issues and tasks in a changing environment with tight deadlines.

The Business Analyst will have to pass Credit and DBS Checks before they can start.

This ServiceNow Business Analyst is a 12-month contract.

To discuss this exciting opportunity in more detail, please APPLY NOW for a no obligation chat with your VIQU Consultant. Additionally, you can contact Mike McEvoy, by exploring the VIQU IT Recruitment website.

If you know someone who would be ideal for this role, VIQU is offering an introduction fee up to £1,000 once your referral has successfully started work with our client (terms apply).

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