Overview

Join our Strategy & Design team as a Business Analyst and help shape the future of global software services. In this high-impact role, you’ll drive operational excellence, uncover performance insights, and support strategic initiatives across the organization. You’ll also lead the development of smart BI solutions—designing dashboards, building scalable data models, and collaborating with teams to turn data into decisions. If you're analytical, business-savvy, and passionate about improving service delivery, we’d love to hear from you.

This position may be based in Atlanta, San Jose, or Crawley (West Sussex, England).

What you'll do

• Analyze operational, financial, and customer data to identify trends, gaps, and opportunities.
• Develop dashboards and reports to monitor KPIs and support strategic planning.
• Translate complex data sets into actionable insights for leadership and cross-functional teams.
• Collaborate with strategy and design leaders to evaluate new service models, pricing strategies, and operational frameworks.
• Support business case development for new initiatives and process improvements.
• Conduct competitive and market analysis to inform strategic direction.
• Partner with service delivery teams to identify inefficiencies and recommend process enhancements.
• Lead or support initiatives to improve customer experience, reduce cost-to-serve, and increase scalability.
• Work closely with product, engineering, finance, and customer success teams to align analytics with business goals.
• Present findings and recommendations in a clear and compelling manner.
• Perform other related duties as assigned or requested by Head of Software Service Operations Design.

What You Bring

• Bachelor’s degree in business, Analytics, Engineering, or related field (Master’s preferred).
• 3–5 years of experience in business analytics, strategy, or operations within a software or technology environment (healthcare industry preferred).
• Proficiency in data visualization tools (e.g., QlikSense, Power BI, Tableau) and analytics platforms (e.g., SQL, Python, Excel).
• Exceptional communication skills, highly organized, collaborative and detail oriented.

What You’ll Get

In this role, you will work for a higher purpose—hope for everyone dealing with cancer, and for everyone regardless of where in the world, to have access to the best cancer care. Elekta offers a range of benefits.

What we offer

• Opportunity to work with a proactive and supportive team
• Hybrid work option (you are required to work on location at least 3 days/week)
• Excellent Medical, Dental and Vision coverage
• 401k, paid Vacation and Holiday
• A wealth of additional benefits including wellness reimbursement, tuition reimbursement and flexible spending account
• Opportunity to work on cutting edge in medical advancement
• Close-knit company culture
• Upward mobility

How to proceed

We are looking forward to hearing from you! Apply by submitting your application and résumé in English, via the “Apply” button. Please note that we do not accept applications by e-mail.

We are an equal opportunity employer. We evaluate qualified applicants without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, disability, veteran status, or any other protected characteristic.

The US base salary range for this position is $90,000 - $115,000.

Here at Elekta, you will make a difference. We are a MedTech company that provides software and hardware to hospitals and clinics all over the world. We have a responsibility toward our partners and customers to deliver solutions in a secure and sustainable way, for our employees to feel that they bring value, wherever in the organization they may work.