About

Role Profile – Business Support Manager to CEO UK & Ireland

Reports To: CEO of UK & Ireland

Location: Bristol – hybrid role, expected to be in the office a minimum of 2 days per week

Term: Fixed-term cover likely until April 2026. Part-time considered, minimum 25 hours per week/daily support required.

Start date: Mid-August, allowing for a 4-6 week handover with the current postholder.

Introduction

Are you seeking a new challenge with progression within a global market leader? Looking for a company that supports your career growth and offers an inspiring workplace?

If yes, then you might be the person we're looking for!

About

This dual role combines skills of a Business Support Manager and a PA. You will oversee administrative and operational support across the organization, ensure efficient office operations, support senior leadership with project and performance tracking, and contribute to improving internal processes.

You will provide high-level personal support to the CEO, acting as a gatekeeper, problem-solver, and coordinator, handling confidential tasks with discretion and initiative.

Key Responsibilities

• Manage daily administrative functions ensuring seamless operational support.
• Coordinate cross-departmental initiatives and support project delivery through planning, reporting, and stakeholder liaison.
• Provide high-level support to senior management, including scheduling, reporting, and documentation.
• Handle communication with vendors, service providers, and external stakeholders.
• Diary & Calendar Management: Schedule and manage appointments, meetings, and events, ensuring the CEO is prepared.
• Travel Coordination: Arrange domestic and international travel, including flights, accommodation, transport, and itineraries.
• Communication Management: Handle correspondence (emails, calls, messages), filter inquiries.
• Meeting Support: Organize meetings, prepare agendas, take minutes, and follow up on actions. Proven experience required.
• Documentation & Filing: Maintain and organise files, records, and confidential documents securely.
• Event Planning: Support or lead the planning and execution of events and functions.

Person Specification

Success in this role requires being proactive, anticipating needs, and staying several steps ahead in a fast-paced environment. The ability to think quickly and adapt to shifting priorities is essential, along with calm, resourceful decision-making under pressure. Building strong relationships with internal and external stakeholders is fundamental. A solution-focused mindset is crucial; actively seeking opportunities to streamline processes, solve problems, and create efficiencies will support overall success.

Essential Skills & Experience

• Proven experience in a business support, operations, or administrative management role.
• Excellent organisational and multitasking skills.
• High attention to detail and accuracy.
• Effective written and verbal communication skills.
• Proficiency with Microsoft Office Suite, especially PowerPoint, with ability to work with house style.
• Strong problem-solving and decision-making skills.

Nice-to-have Skills

• PowerPoint
• Bath, England

Work Experience

• Administrative

Languages

• English