About

Role Profile – Business Support Manager to CEO UK & Ireland

Reports To: CEO of UK & Ireland

Location: Bristol – hybrid role, expected to be in the office minimum 2 days per week

Term: This is a fixed-term cover likely to run until April 2026. Part-time working considered with a minimum of 25 hours per week; daily support required.

Start date: Mid-August, allowing a 4-6 week handover with the current postholder.

Introduction

Are you seeking a new challenge with progression within a global market leader? Looking for a company that supports your career growth and offers an inspiring workplace?

If yes, then we want to hear from you!

About

This dual role combines skills of a Business Support Manager and a PA. You will oversee administrative and operational support services, ensure efficient office operations, support senior leadership with project and performance tracking, and contribute to process improvements.

You will provide high-level personal support to the CEO, acting as a gatekeeper, problem-solver, and coordinator, handling confidential tasks with discretion and initiative.

Key Responsibilities

• Manage daily administrative functions ensuring seamless support.
• Coordinate cross-departmental initiatives, support project delivery through planning, reporting, and stakeholder liaison.
• Provide high-level support to senior management, including scheduling, reporting, and documentation.
• Communicate with vendors, service providers, and external stakeholders.
• Diary & Calendar Management: Schedule and manage appointments, meetings, and events, ensuring the CEO is prepared.
• Travel Coordination: Arrange domestic and international travel, including flights, accommodation, transport, and itineraries.
• Communication Management: Handle correspondence, filter inquiries.
• Meeting Support: Organise meetings, prepare agendas, take minutes, follow up on action items—proven experience essential.
• Documentation & Filing: Maintain and organise files, records, and confidential documents securely.
• Event Planning: Support or lead event planning and execution.

Person Specification

Proactive, anticipates needs, and stays several steps ahead in a fast-paced environment. Calm, resourceful decision-making under pressure, and strong relationship-building skills are essential. A solution-focused mindset to streamline processes and solve problems is crucial.

Essential Skills & Experience

• Proven experience in business support, operations, or administrative management.
• Excellent organisational and multitasking skills.
• High attention to detail and accuracy.
• Effective written and verbal communication.
• Proficiency with Microsoft Office, especially PowerPoint, with ability to work with house style.
• Strong problem-solving and decision-making skills.

Nice-to-have skills include PowerPoint proficiency and familiarity with Weston-super-Mare, England.

Work experience in administrative and general management roles. Fluency in English.