Posted Thursday 21 August 2025 at 00:00 | Expires Thursday 4 September 2025 at 23:59

We have an exciting opportunity for someone to join our team on the Isle of Wight as a Business Support Manager. In this role, you will effectively lead a team of Business Support staff and focus on coordinating the provision of data and information to enable successful management of operations.

• This is a hybrid working opportunity with some time spent in the office and other time working from home.
• The role reports to the Account Director for the Isle of Wight account.

Key Responsibilities

• Lead, guide, and provide information to enable operational best practices.
• Collaborate with the central Transaction Services Team to improve processes and resolve queries.
• Communicate with vendors and contract-based staff to address queries promptly.
• Oversee the production of accurate and informative business reports.
• Analyze systems to extract insightful data.
• Streamline processes to enhance efficiency.
• This role may require occasional travel away from home.

Qualifications

• Degree or equivalent professional qualification (preferred).

Skills

• Advanced proficiency in Excel.
• Adaptability and confidence in new situations.
• Supportive leadership and team supervision skills.
• Strong problem-solving and analytical abilities.
• Experience managing small to medium projects.

Experience

• Knowledge of business systems and processes.
• Experience with SAP (preferred).
• Background in business support or senior administrative roles with diverse responsibilities.
• Experience working across multiple functions such as finance, health and safety, and commercial operations.
• Experience in large or complex operational environments.

About Thalia Waste Management

At Thalia Waste Management, we are shaping a sustainable future through innovative waste-to-energy solutions. We operate advanced technologies across sites in North Yorkshire, Milton Keynes, Cambridgeshire, and the Isle of Wight, processing 300,000 tonnes of waste annually to generate energy equivalent to 600 million solar panels and recycling approximately 95,000 tonnes of waste yearly.

Inclusion and Diversity

We are committed to creating an inclusive and diverse workplace. We value your skills and passion and are open to flexible working arrangements. We support all candidates through our recruitment process and provide reasonable accommodations for applicants with disabilities. We are an equal opportunity employer and do not discriminate based on race, religion, gender, age, disability, or other protected characteristics.