Overview

Join to apply for the Business Support Manager role at TipTopJob.

Salary A GBP 30,000 : A GBP 40,000 (depending on experience)

Darlington/Bishop Auckland/Newton Aycliffe area Office Based

Full:time preferred (part:time considered for the right candidate)

What we offer

• A collaborative and supportive team culture
• Office based with some Hybrid working after onboarding
• A leadership role with real impact and visibility
• Opportunities to shape the role and grow with the business

About The Role

Were looking for a proactive, highly organised Business Support Manager to work closely with our Directors across a wide range of functions including operations, HR, marketing, and CRM management. This is a strategic and hands-on role, ideal for someone who thrives in a fast-paced small business environment and enjoys improving systems, leading initiatives, and supporting growth.

Responsibilities

• Oversee day-to-day business operations and internal processes
• Manage diaries, inboxes, and meeting schedules for Directors
• Prepare reports, presentations, and follow up on key actions
• Maintain and improve filing systems and office procedures
• Manage supplier relationships and office logistics

HR and People Support

• Lead recruitment, onboarding, and HR documentation
• Maintain HR records and ensure compliance with policies
• Support employee engagement and internal communications

Marketing and Communications

• Coordinate marketing activities and content planning
• Support social media and email campaigns
• Liaise with external marketing partners and track performance

CRM and Data Management

• Maintain and optimise the CRM (currently HubSpot)
• Generate reports and insights to support decision-making
• Ensure data accuracy and GDPR compliance

What We're Looking For

• Experience in a similar Business Support, Operations, or Office Manager role
• Comfortable working in a small, fast-moving business where everyone contributes
• Exceptionally organised with strong leadership and multitasking skills
• Confident communicator with a proactive, problem-solving mindset
• Proficient in Microsoft Office and cloud-based tools; experience with platforms like HubSpot, Xero, Canva, or Mailchimp is a plus

Apply with a short cover letter explaining why you're the perfect fit for this role.

Job Details

• Seniority level: Entry level
• Employment type: Full-time
• Job function: Management and Manufacturing
• Industries: Advertising Services