Overview

Brightstar is an award-winning hospitality management company, with a proven track record in delivering excellence. Our motto is people – quality – profit, and it’s no accident that people are first up. We are passionate about creating an environment where our employees can bring their A-game and be their best selves. This role is based in Birmingham (Midlands), UK (Hybrid: 2 days per week in office).

Are you ready to drive revenue growth and optimize performance across multiple hotel sites? Brightstar Hospitality Management is looking for a proactive and dynamic Cluster Revenue Manager to join our Revenue & Distribution team.

What you’ll be doing here is ideal for an analytical, commercially minded professional with a passion for data-driven decision-making and strategic collaboration.

What You’ll Be Doing

• Develop and implement pricing, selling, and inventory strategies to optimize profitability across multiple hotels.
• Collaborate with sales and marketing teams to identify opportunities and refine existing strategies.
• Align revenue strategies with the broader business goals of each hotel.

Yield Management

• Monitor occupancy rates and forecast demand accurately.
• Provide support to the hotels in adjusting room rates and availability in real time based on market trends.
• Analyse booking patterns to anticipate demand and identify trends or anomalies.

Market Analysis & Competitive Benchmarking

• Conduct in-depth analysis of competitors’ pricing and market positioning.
• Stay updated on industry trends and market dynamics to forecast future demand.
• Prepare detailed reports on revenue performance, market trends, and competitive analysis.
• Use data-driven insights to refine strategies and present actionable recommendations.
• Provide regular updates to Revenue Directors and hotel owners.

Demand Calendar Management

• Create and maintain a demand calendar, incorporating seasonality, local events, and historical data.
• Anticipate and plan for demand changes, updating the calendar as market conditions evolve.

Room Rates & Distribution Management

• Ensure price parity and accuracy across all distribution channels.
• Analyse distribution channel performance and refine strategies accordingly.

Who We’re Looking For

Experience

• At least 1 year in a revenue management role (single-site, on-property, or as a revenue analyst).
• Proven ability to analyse data and develop actionable strategies.
• Strong hotel industry knowledge and experience.

Skills

• Exceptional analytical skills with proficiency in Excel, PowerPoint, and Word.
• Familiarity with hotel systems such as Opera, RMS Cloud, Brilliant, or Room Master.
• Excellent communication and collaboration skills to engage effectively with teams.
• Commercially minded with a knack for spotting trends and training others.

Personal Attributes

• Proactive and adaptable in rapidly changing market conditions.
• Innovative problem-solver with a team-oriented approach.

Perks of the Role

• Private Medical Insurance: Comprehensive health coverage available after successful completion of probation.
• Limitless Leave: Flexible, unlimited time off to prioritize your wellbeing and work-life balance, starting after probation.
• Performance Bonuses: Earn additional rewards for delivering strong results and driving success.
• Team-Building Activities: Regular opportunities to connect with colleagues through engaging and fun events.

Ready to Apply?

If you’re passionate about driving revenue growth and making an impact, we’d love to hear from you. Please submit your CV along with a tailored cover letter detailing your experience in revenue management, your familiarity with hotel systems, and why you’re excited to join Brightstar Hospitality Management. Apply now and be part of our journey to redefine hospitality excellence!

Job Type: Full-time

• Company events
• Company pension

Seniority level

• Entry level

Employment type

• Full-time
• Industries: Hospitality