Overview

Commercial Manager role at Converge Technology Solutions UK. We are seeking a Commercial Manager to join our IT Recycling team.

As part of a global technology business, Converge Technology Solutions designs industry specific IT solutions for each client. We are an IT reseller and IT manufacturer with an award-winning IT recycling facility, committed to sustainability and employee engagement.

Responsibilities

• Manage existing relationships and prospect to bring in new routes to market
• Sell and maximise profit for selling refurbished equipment
• Increase commercial awareness within the IT Recycling team
• Purchase refurbished equipment at competitive rates for resale through different vertical routes
• Provide accurate rebate values to the sales team when requested
• Work with management to ensure targets are on track
• Manage stock levels through platforms (Stone Refurb, Converge Renew) and route stock to best markets
• Lead meetings with brokers to drive and maintain margin expectations
• Conduct high-quality meetings to qualify valuable IT equipment for collection and resale
• Communicate with customers as required and manage forecasts accurately
• Onboard new brokers and suppliers while ensuring correct purchasing processes
• Attend and contribute to team meetings; share ideas and drive improvements
• Coordinate with Recycling operations before and after collections
• Ensure waste is sold through correct routes (within the UK)
• Make commercial decisions on the best route for equipment and handle complaints with proper escalation

Measures of Performance

• Revenue and gross profit targets met
• Gross profit and net profit margins improvement
• Revenue growth year on year
• Prospecting activity and new broker/supplier onboarding
• Broker payments within 30 days and stock deliveries on time
• Effective quotations, lead times, and updates communicated to the sales team and Recycling Specialists

Person Specification

• Essential Qualifications: GCSE English and Maths or equivalent, A Levels or equivalent, Business Management qualifications and a Full UK driving licence
• Essential Experience/Skills: Demonstrable Business Development or Sales Manager experience, experience of the IT broker market, sales performance and gaining new customers through prospecting
• Desired Experience/Skills: Knowledge of ADISA accreditations, understanding of valuable items for resale, experience in IT recycling, ITAD and refurbishment market knowledge, and Bid/Tender management experience

Job details

This is a full-time position (37 hours per week) and is a hybrid role.

EEO and application notes

We reserve the right to close this advert early if we have received sufficient applications. No discrimination: we promote equality, diversity and inclusion in line with our policy. To discuss reasonable adjustments or request a paper-based application form, please contact People Operations on 08448 22 11 22. Agencies need not apply.