1 week ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

About Homeprotect

We founded Homeprotect on a simple principle - to provide protection to people underserved by the home insurance industry. We are experts at insuring people who want to build or buy a unique property, renovate, rent a home or even leave it unoccupied. We can cover people who travel a lot, run a business from home or even collect rare treasures. We protect people who love living in a listed building, having a view of a river or sunbathing on a flat roof. Our smart tech enables customers to get an instant, online quote to cover a huge range of complex needs and our UK customer support teams are on hand to provide information and support when only a real person will do. Our insurance has empowered hundreds of thousands of people to protect their homes and the things they love. We believe there is no such thing as ‘standard’; we are all unique and deserve home insurance designed with individual needs in mind. Our simple promise? Whoever you are and wherever you live, with Homeprotect we’ve got you covered.

What It's Like To Work Here

Our customers come from all walks of life and so do our people. We’re a small but perfectly formed team, made up of insurance industry specialists alongside a diverse mix of technologists, data scientists and customer and marketing champions. We all bring our individual expertise, an appetite for innovation and a shared ambition to empower people to protect their homes and the things they love.

We work in a fast-paced environment where change happens regularly, with a hybrid working approach that gives teams flexibility to choose location and hours. We focus on outputs rather than where you complete your work, though there are times when gathering in one location makes sense.

We have external recognition as a Great Place to Work for the last six consecutive years.

Key Responsibilities

Compliance Support

• Support the development, maintenance and updating of the company's compliance policies and procedures
• Assist with monitoring progress against the annual Compliance Plan
• Liaise with internal teams, including audit and risk, to help ensure a joined-up approach across three lines of defence control functions
• Keep up to date with new regulatory developments and FCA guidance, highlighting relevant changes to senior colleagues and the business

Risk Management Support

• Help maintain and update risk registers and support effective communication of risk-related issues to relevant stakeholders
• Assist with the implementation and monitoring of risk mitigation strategies
• Support the identification and management of operational risks by working closely with business units and management teams
• Contribute to the review of controls and processes, suggesting improvements for risk management where needed

Teamwork & Culture

• Collaborate with colleagues across the business to promote a positive compliance culture
• Act as a role model for company values and standards through everyday behaviour and interactions

Reporting & Information

• Prepare and distribute compliance and risk reports, management information, and summaries as required for management and governance committees
• Escalate emerging issues and significant findings to senior compliance colleagues

Regulatory & Advisory

• Act with integrity, following all regulatory frameworks set by the FCA to support good outcomes for customers
• Maintain effective working relationships with the FCA as directed by line management, helping to ensure cooperative and open communication when required
• Provide day-to-day advice and guidance to colleagues on compliance and risk queries, escalating more complex issues as necessary

Governance Support

• Assist in maintaining the company's Governance Compliance Framework, helping to ensure it remains robust and effective
• Support management in fulfilling governance responsibilities by preparing materials, responding to requests for information, and assisting with governance reviews

Requirements

We would love to hear from people with the following skills and experience for this role:

Experience

• Previous experience working in a regulated insurance environment, ideally in compliance
• Understanding of operational processes and awareness of the customer risks that can arise in a complex insurance business
• Expert in insurance regulations, including knowledge of areas such as product governance and pricing regulations (e.g. General Insurance Pricing Practices, GIPP).

Relationship Building

• Collaborative approach and ability to develop effective working relationships with a wide range of internal colleagues, including management and operational teams
• Comfortable working with partners such as underwriters and outsourced service providers, representing compliance interests professionally
• Ability to support communication with regulators (e.g. FCA) as required by senior colleagues

Analytical Skills

• Capable of collating, analysing and summarising management information to identify trends or risk indicators
• Able to prepare clear, concise compliance reports and summaries for review by management or committees

Decision Making & Judgement

• Able to exercise sound judgement in identifying compliance and risk issues, escalating matters appropriately
• Demonstrates pragmatism and a proportionate approach to risk management, suited to the context of the business
• Confident in offering advice with both assertiveness and diplomacy, as the situation requires

Benefits

• A genuinely flexible approach to work. We are really supportive of you flexing your hours and location to help you keep everything in your life in balance
• Opportunities for professional growth through training or other development opportunities
• Home insurance with Homeprotect at 50% discount for all employees and 15% for friends and family
• An in-house wellbeing programme with seminars and workshops
• Home working starter kit and money to spend on equipment you may need
• Charitable giving scheme to donate to our partner charity or one of your choice
• The opportunity to work alongside brilliant people

On top of that, we also offer standard benefits:

• 25 days' holiday (plus bank holidays) and the ability to buy and sell more than 5 days annually
• Private Health Care with 24/7 access to doctors and counsellors
• Life insurance coverage up to four times salary
• Annual discretionary bonus scheme (up to 20%)
• Pension contributions
• Free fruit and good coffee, plus occasional team brunches
• Local and national retail discounts

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Other
• Industries: IT Services and IT Consulting

End of refined description.