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Customer Service Executive - Luxury Retailer - Social Team, Leeds, West Yorkshire

Location: Leeds, West Yorkshire, United Kingdom

Job Category: Other

EU work permit required: Yes

Job Views: 2

Posted: 06.06.2025

Expiry Date: 21.07.2025

Job Description:

Are you ready to join a growing business as part of a dynamic team? Do you long for weekends off and have a background in hospitality or retail?

We are partnering with a luxury retailer in Leeds to find a Customer Service Executive for their friendly team. The company is driven by ambition and has achieved remarkable success. They seek positive, motivated individuals who are confident communicators, passionate about people, and eager to grow with them.

Location: Leeds Dock (outskirts of the city centre), with hybrid working after probation

Start Date: ASAP

What makes this position special?

• Work in a fantastic location, just a 15-minute walk from the train station.
• Feel valued as your opinions influence product decisions.
• Benefit from a comprehensive onboarding plan.
• Join a company that cares about its culture and team wellbeing.

Responsibilities:

• Handle all incoming phone and email correspondence efficiently.
• Create respectful and personalized experiences for customers.
• Troubleshoot customer issues related to orders and guides.
• Keep customers informed throughout the process.
• Assist with Trustpilot reviews.

Requirements:

• Professional and clear phone manner.
• Friendly, positive attitude.
• Previous customer service experience, in phone and email communication preferred.

Applications are reviewed daily. Keep an eye on your phone and emails, as we look forward to discussing this exciting opportunity with you!

Join our client's friendly, growing team and be part of their success story. Apply now to unleash your potential!

Office Angels is an employment agency and an equal-opportunities employer. We value diversity and inclusion and support reasonable adjustments for applicants.

By applying, your details will be submitted to Office Angels. Our privacy statement is available on our website.