This range is provided by Tate Recruitment. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

Watford | £30,609 + Exceptional Benefits | Hybrid Option After Probation

Are you ready to join a company that’s award-winning, fast-growing, and genuinely passionate about its people?

We’re hiring on behalf of a reputable and forward-thinking organisation that’s expanding its customer service team. If you’re someone who thrives in a positive, high-energy environment, values structured development, and wants to be part of a supportive culture, this could be your next big move.

Why You’ll Love Working Here

• Culture-Driven: Work in a bright, colourful office where collaboration, wellbeing, and fun are part of everyday life.
• Training That Sets You Up for Success: A 2-month induction programme delivered in cohort groups to help you build strong peer relationships and feel supported from day one.
• Hybrid Flexibility: After completing your 6-month training and probation, you’ll enjoy the freedom of hybrid working.
• Tailored Career Progression: Your growth path is shaped around your goals – whether that’s leadership, specialisation, or personal development.

What You’ll Be Doing

• Managing customer orders and quotes
• Updating customers and internal systems
• Collaborating with internal and external teams
• Handling inbound calls and general admin

Who We’re Looking For

• Excellent communicator with a passion for customer service
• Experience in a customer support role
• Confident using CRM systems and Outlook
• A team player with great interpersonal skills
• Able to commute to Watford for training

Benefits That Go Beyond the Basics

• Starting salary: £30,609 per annum
• Annual pay rise every April
• Salary sacrifice car leasing and electric car charging
• Private medical benefits
• Increasing annual leave with service
• Retail discounts and financial services perks
• Company share schemes
• Death in service cover
• Free shuttle bus from Watford Junction to Croxley Business Park
• On-site parking
• Easily accessible by car (M1) or public transport (Overground from Euston, St Albans, Hemel Hempstead, or from London on the Metropolitan Line)

This opportunity will remain open until all roles are filled. Our friendly consultant Caroline Johnstone is here to support your application and answer any questions you may have.

Seniority level

• Associate

Employment type

• Full-time

Job function

• Customer Service

Industries

• Telephone Call Centers and Financial Services