Overview

Job title: Data Analyst. Are you an experienced Data Analyst? Do you enjoy working in a fast-paced environment continually looking to evolve? If this sounds like you, this may be the perfect opportunity for you. Here at the NHS Business Services Authority (NHSBSA) we support the NHS to be the best it can be. We are looking for passionate Data Analysts who can support a wide range of exciting and transformational change activities across our services to help deliver benefits for the NHS. This role is aligned to the Agenda for Change NHS Pay scale (Band 6).

Starting salary for full-time use is £38,638 with the opportunity for progression to £46,581 over 5 years, subject to successful performance reviews and achievement of objectives.

What do we offer

• 27 days leave (increasing with length of service) plus 8 bank holidays
• Flexible working (e.g., compressed hours)
• Flexi time
• Hybrid working model (largely remote at present)
• Career development
• Active wellbeing and inclusion networks
• Excellent pension
• NHS Car lease scheme
• Access to a wide range of benefits and high street discounts

Responsibilities

• Extract, analyse and present complex data to internal and external customers.
• Tailor data outputs to diverse audiences and provide advice and insight to support business decisions.
• Deliver analytical products to support management information reporting and maintain the reporting suite that delivers quality information.
• Absorb technical information quickly and pay attention to detail.
• Handle large datasets with data cleaning, processing, analysis and data visualisation.
• Develop systems to collate, analyse and retain quality management information (MI).
• Produce high-quality reports and dashboards to support business needs; ensure notes and definitions are reviewed and updated; use data to provide customer insight and feedback to drive improvements.
• Conduct advanced analysis, interpretation and presentation of complex data to support decision making; make recommendations for improvements and efficiencies for services and external customers.
• Use business tools to interrogate, analyse and present data effectively.
• Determine appropriate methodologies to analyse, investigate and resolve complex analytical queries.
• Communicate complex data clearly to technical and non-technical audiences; ensure accessibility and high standards of information.
• Plan and organise workload; manage activities or projects requiring formulation or adjustment.
• Deliver timely and targeted reports; analyse trends, provide appropriate statistical methods and forecasts; provide commentary for quality information.
• Produce fully documented information and analysis for routine and ad hoc reports to senior management and other business areas; handle FOI requests, Parliamentary Questions and Subject Access Requests with governance.
• Provide analyses to support development and refinement of metrics and reports; highlight trends, outliers and risks.
• Represent the organisation as a data/business expert with internal and external customers; provide ad-hoc support as needed.
• Maintain and adapt the web-based electronic reporting system in line with customer requirements.
• Support training and advice on the use and understanding of quality information.
• Ensure data integrity and quality of all reports and information requests in collaboration with business experts and statisticians.
• Collaborate with a diverse range of customers to define and develop new information products and support target monitoring work.
• Automate tasks where appropriate; participate in user acceptance testing for information systems.
• Undertake periodic validation checks of performance and management data.
• Work flexibly with colleagues to understand service complexities; support long and short-term planning; align with GROW principles.
• Fulfill line manager duties including appraisals, performance reviews, disciplinaries and authorising expenses; lead by example and uphold NHSBSA values.
• Undertake other duties as required commensurate with grade, training and experience.
• Support the build and delivery of a Data Strategy.

Qualifications and Experience

Essential

• Pays attention to detail; adaptable and a proactive team player with initiative.
• Able to absorb technical information quickly and work on multiple activities in a changing environment.
• Capable of delivering within stringent deadlines; good organisational skills.
• Analytical and logical problem-solving; able to interpret highly complex data and advise actions based on options.
• Able to interrogate databases to obtain data for analysis; able to present information to varied audiences.
• Proficient with database, statistical, word processing, spreadsheet and presentation IT packages; able to produce complex and sensitive reports.
• Accurate and able to prioritise own workload; able to work independently within established parameters.
• Confident at data analysis and presenting information; able to communicate complicated issues clearly.

Desirable

• Advanced skills in Microsoft Office; data reporting tools and web-based reporting tools.
• Able to identify and act on future needs and opportunities; advanced Power BI skills.

Experience

Essential

• In-depth specialist knowledge of information and quality analysis through relevant qualifications or equivalent on-the-job experience.
• Experience in data collection, validation and analysis within a business reporting environment.
• Experience in resolving complex queries and providing actionable insights from data; experience creating dashboards.

Desirable

• Experience within the NHS or large organisations; handling sensitive data.

Qualifications

• NVQ level 3 or equivalent in a relevant discipline such as data analysis or demonstrated equivalent experience or further education.

Details

Employer: NHS Business Services Authority

Address: Bridge House, 152 Pilgrim Street, Newcastle upon Tyne, Tyne and Wear, NE1 6SN

Job Description

Date posted: 05 September 2025

Pay scheme: Agenda for Change

Band: Band 6

Salary: £38,682 to £46,580 a year

Contract: Permanent

Working pattern: Full-time