This role is in support of Cencora's global logistics and storage services marketed through our World Courier business.

Works with internal and external customers to understand business needs Directs the development and implementation of technologies/ processes that make it easier for customers and suppliers to do business with increase profitability. Manages the development and implementation of IT initiatives to support business strategy Collaborates with division directors across the organization and key stakeholders for the coordination and alignment of objectives and functions across multiple functional areas. Leads the delivery and lifecycle of services for business strategy development. Ensures compliance to policies, procedures, and standards. Measures service performance and implements improvements. Owns the designated processes and is accountable for ensuring that established processes are followed. Seeks opportunities to contribute to positive outcomes for clients, stakeholders, and organizational members. Generates appropriate communication, process and educational plans for mitigating the disruption of change Supports an environment of open and upward communication with all staff to ensure positive employee morale, effective conflict resolution and upward flow of creative ideas for the benefit of the Company and its employees.

Qualifications

Bachelor's Degree in Computer Science, Information Systems, Business Administration, or other related field or equivalent work experience. Significant experience in IT and business/industry work experience, with knowledge of one process/service. Requires experience in managing teams and building relationships with people at a variety of levels. Requires demonstrated ability to launch and deliver one or more IT project(s) on time and within budget.

Minimum Skills, Knowledge and Ability Requirements

Demonstrated ability to formulate and execute business strategies to exceed operational expectations and further enhance the customer experience. Understanding of business strategy and ability to translate strategy into system and technology solutions. Demonstrated "hands on" experience working in large-scale environments and tweaking business processes to support growth and productivity. Demonstrated ability to lead change, able to take calculated risk and seeks continuous improvement. Ability to communicate effectively both orally and in writing; ability to communicate with customers, team members and management; solid teamwork and interpersonal skills. Strong presentation skills: ability to present and discuss strategies and technical information in a manner that establishes rapport, persuades others, and gains understanding. Ability to establish solid relationships with vendors in support of initiatives; ability to negotiate and manage outside vendors against deliverables. Solid project management skills including the ability to effectively deploy resources and manage multiple projects of various diverse scope in a cross-functional environment. Knowledge of key technology standards around ITIL and service delivery.

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! #J-18808-Ljbffr