This is a community-based role, where you will spend the majority of your working week meeting participants face to face in the community. Your main base will be your home, but you should expect regular travel across Newcastle, South Shields, and nearby areas—so access to a car is essential. All travel costs will be covered by Offploy.

What You’ll Be Doing

• Managing a varied caseload of individuals with multiple and complex barriers to work
• Supporting people subject to MAPPA through sensitive, tailored guidance and mentoring
• Delivering 1:1 in-person support across community locations in Southampton and surrounding areas
• Helping participants access relevant services (e.g. mental health, housing, training, addiction support)
• Building trusted relationships and maintaining professional boundaries
• Working closely with referral partners, including probation and other agencies
• Recording accurate notes, tracking progress, and meeting KPIs
• Travelling within and occasionally beyond the region to meet clients and stakeholders

• Experience supporting individuals facing significant social, emotional, or legal barriers
• Background in employment support, advice and guidance, criminal justice, or other.
• Understanding of risk management and professional boundaries, particularly when working with MAPPA individuals
• Empathy, resilience, and a problem-solving mindset
• Ability to work independently and flexibly across different locations
• Strong communication, record-keeping, and IT skills
• Full UK driving licence and access to a vehicle is highly desirable

• 27 days holiday + bank holidays
• Flexible working hours
• Hybrid working (community-based with some home working)
• Company pension
• Health & wellbeing programme
• Life insurance (death-in-service cover)
• Employee discounts and team events
• A chance to directly impact lives and build safer communities

• Armed Forces Veterans
• Armed Forces Reservists
• Homeless or at risk of homelessness