OverviewFamily Practitioner | 8642 | Permanent Contract | 37 hours per week | £34,434 to £36,363 per annum | Grade H | County HallIf you have experience of working with children and families and have a passion for supporting them in effecting sustained change, then we would like to hear from you. An exciting opportunity has arisen for a Family Help Practitioner to work in Family Help Team covering the Norwich area. The office base is at County Hall. We are looking for an experienced practitioner who can manage a complex caseload of Family Help cases. We will be able to offer you a friendly and supportive working environment where learning and development are promoted through the support of an experienced management group.Our purpose in Family Help is to keep children and young people safe through early intervention to prevent the need for statutory involvement. We do this working alongside the family, their network and other professionals naming and addressing worries, creating plans which identify the support needed to achieve positive outcomes and empower the family to effect change.ResponsibilitiesManage a complex caseload of Family Help cases.Work with families, their networks and other professionals to name and address worries, developing plans that identify the support needed to achieve positive outcomes and empower families to effect change.Operate in a fast‑paced environment; prioritise tasks, adapt practice, use initiative and remain calm under pressure.Identify and understand risk and keep this under review throughout the case.Utilise IT skills, including Word, Excel and databases; communicate effectively at all levels.Qualifications and SkillsExperience of working with children and families.Ability to manage a complex caseload with resilience and flexibility.Strong IT skills and effective communication abilities.BenefitsCompetitive salaryGenerous holiday entitlementHealth and wellbeing services including fast-track physiotherapy and a free counselling serviceFlexible working opportunities including flexi-time, part‑time, remote and hybrid working – dependant on job role and business needFinancial benefits such as Norfolk Rewards discountsBlue Light card for Fire Service and Social Care WorkersRelocation expenses (where applicable)An advance of expenses if you travel for workLocal Government Pension Scheme with generous employer contribution, life assurance, death in service payments and dependants’ pensionsTax‑efficient ways of getting extra pension and new bikesAccess to tax‑efficient car lease scheme for greener travel (subject to eligibility)A referral payment if you refer someone you know to a hard‑to‑fill jobBefore you apply, we recommend reading the full Job Description and Person Specification to help you demonstrate you meet the criteria. You can also find information on our Terms and Conditions here. Already a Norfolk County Council employee? See and apply for internal and external vacancies in myOracle using your @norfolk.gov.uk or @nccal.ac.uk email. Priority consideration for this post may be given to current employees who are at risk due to restructure or in a redeployment position. Redeployment closing date: 01 September 2025 at 23:59. All other applicants closing date: 07 September 2025 at 23:59 #J-18808-Ljbffr