About British Heart Foundation

British Heart Foundation (BHF) is the largest and most successful UK charity retailer with a fast‑growing retail estate comprising circa 680 stores, generating funds for lifesaving research into heart and circulatory diseases. Our property estate includes shops of up to 20,000 sq ft across high streets, shopping centres and, increasingly, retail parks. This also includes responsibility for our regional offices and warehouses.

About the Role

As Head of Property, you will lead the development and execution of our property strategy, ensuring our retail estate thrives in a fast‑changing environment. You will manage acquisitions, closures, and lease negotiations to maximise flexibility and value, oversee a high‑performing team covering acquisitions, leasing and estate management, collaborate with senior leaders to deliver a holistic, cradle‑to‑grave property approach, own a significant annual budget (circa £30m) and ensure operational excellence, and build strong relationships with internal and external partners, including the Charity Retail Association.

Responsibilities

• Lead the development and execution of the property strategy.
• Manage acquisitions, closures, and lease negotiations to maximise flexibility and value.
• Oversee a high‑performing team covering acquisitions, leasing and estate management.
• Collaborate with senior leaders to deliver a holistic, cradle‑to‑grave property approach.
• Own a significant annual budget (circa £30m) and ensure operational excellence.
• Build strong relationships with internal and external partners, including the Charity Retail Association.

Requirements

We are looking for a Chartered Surveyor (MRICS/FRICS) or someone with equivalent experience in Land/Estate Management. You should have proven expertise in managing large retail property portfolios and delivering new store rollouts. With strong commercial acumen, you should have a successful track record of managing complex budgets and driving cost efficiencies, and ensure lease renewals are managed in a timely and appropriate way to deliver the best value to BHF.

Desired Skills

• Deep understanding of property law, landlord and tenant legislation, and current market trends.
• Strong experience dealing with agents, landlords, investors, and developers.
• Excellent leadership and influencing skills.
• Strong communication skills.
• Excellent organisational skills and ability to work to deadlines.

Work Arrangements

This is a hybrid role. Your work will be split between your home and at least one day per week, on average, in our London office. Flexibility is required to unlock your best work for our cause.

Equality, Diversity and Inclusion

We value and respect every individual's unique contribution, celebrate diversity, and make inclusion part of what we do every day. Our Equality, Diversity and Inclusion (EDI) Strategy, Igniting Change, along with our internal EDI group, Kaleidoscope, and a growing number of employee network groups (our Affinity Groups), help us create an environment where all our colleagues and volunteers can succeed.

Interview Process

1st stage interviews will take place on Tuesday 25th November (via MS Teams). 2nd stage interviews will be held at our London head office (Greater London House NW1 7AW) on Tuesday 2nd December. This interview will consist of a Q&A and a presentation task.