Overview

As an Intelligence Technical Officer in the Environment Agency’s National Environmental Crime Unit, you will build confidence and capability across area teams in intelligence-led ways of working and the use of intelligence systems, to build a greater understanding of the Threat, Risk and Harm and drive a better approach to tackling environmental offending and protect officer safety.

This is a new role within the Intelligence and Partnerships team. You will support area teams by providing Memex training and promote the use and benefits of Memex and improve the quality of intelligence submitted. Providing face to face training to area staff on our Intelligence system, MEMEX. Providing support and training to enable area teams to submit intelligence and conduct searches. Supervising intelligence logs to ensure high standard of quality in submissions. Creating entities from Memex submissions. Providing regular reports on performance and feedback on ways to improve performance. Ensuring high standards of quality of intelligence submissions. Other duties that are commensurate with the role.

We are fully committed to having an inclusive workforce to reflect the communities we serve. We welcome flexible working patterns for all our vacancies, including job share, so please clearly include any information regarding your preferred working arrangements on your application. Responding to incidents is a central part of what we do. You will be required to have an incident role and make yourself available to respond to incidents or provide business continuity support during an incident. This may attract an additional payment and full training, and alternative working arrangements will be available to support you with your incident role.

The team: The Intelligence Team manage and develop all criminal intelligence for the Environment Agency. Made up of several roles and disciplines, we build and maintain strong relationships with our partners to work as one enforcement community and drive our intelligence-led approach to tackling environmental crime across many regimes. The team provide a professional and timely service and are focussed on continuously improving how we do things to make sure our outcomes meet our customers’ needs.

Experience / skills Required

• A good understanding of Intelligence and Intelligence systems
• An ability to advocate for an intelligence-led approach and embed across teams
• Excellent influencing skills, ensuring Memex use is the norm and safety checks are mandatory
• Success in building strong, effective relationships
• Ability to create and deliver engaging, effective and inclusive training
• Excellent communication skills with the ability to give feedback on ways to improve intelligence submission performance
• Strong self-management and organisational skills
• Great team work to support colleagues achieve common goals

Competences

• Influences and Persuades Others — Presenting a case in a convincing and attractive way that will win people over, encouraging them to follow plans willingly; often succeeding where logic and reason alone would fail. Include an example of influencing a key player to gain buy-in (Competence 1).
• Builds and Sustains Relationships — Develops and maintains effective working relationships. This role involves liaising with a wide range of customers to promote the use and benefits of our Intelligence system. Describe a time when you have built and developed your most valuable working relationships, and how this added value to your work (Competence 2).
• Communicates Effectively — Listens and questions to understand and engage. Conveys information and ideas clearly, accurately and persuasively through speech and writing. Tell me about a time when you have had to communicate effectively with a large number of stakeholders (Competence 3).
• Takes Decisions and Solves Problems — Finds and delivers optimal solutions by effectively analysing all the information, probing to develop alternatives and taking sound and timely decisions. Give an example of when you faced an unexpected challenge in your role. Explain what challenges you faced and how you overcame them (Competence 4).

Additional information

If you are applying from the Civil Service please note that the Environment Agency is not a part of HM Civil Service and you would not be a Crown Servant in the event of being appointed. Therefore, you will not be eligible for continuous service. For applicants who currently work in local government or other bodies listed in the Redundancy Payments (Continuity of Employment in Local Government etc) (Modification) Order 1999, you may be eligible for continuous service for the purpose of calculating any future redundancy payment. If you are unsure of your status then you should contact your own HR Team. We also have a Guaranteed Interview Policy to support those with a disability who are seeking employment. We have committed to guaranteeing an interview to anyone with a disability whose application meets the minimum criteria for the post. We welcome flexible working patterns for all our vacancies, including job share, so please include clearly any information regarding your preferred working arrangements on your application. The Environment Agency, as a Non-Departmental Public Body, is committed to providing value for money and utilizes Central Government frameworks and contracts for all external recruitment needs. For this reason, we are unable to engage with the market directly through post, email or phone calls. Should you wish to become a support supplier on one of these frameworks or contracts please visit https://www.gov.uk/government/publications/become-a-crown-commercial-service-supplier/becoming-a-supplier-through-the-crown-commercial-service-what-you-need-to-know for more information.

Notes: Security vetting checks (SC and NPPV3) will be required. Note that we are not able to support visa applications for this role. Interviews will be via Microsoft Teams and are expected to be in October. Location is flexible with some travel to Birmingham and other offices as needed.