Overview

We’re looking for a proactive and passionate Learning & Development Designer who’s ready to make a real impact. In this exciting role, you’ll create modern, engaging learning interventions across a wide range of subject areas helping learners grow, adapt, and thrive. Your focus will be on designing high-quality virtual classroom experiences, with opportunities to explore and implement other innovative learning methods. This role is full-time and home-based with some travel throughout England & Wales as required.

Benefits

• Flexible Working Options: Including hybrid working.
• Generous Annual Leave: 28 days plus Bank Holidays, increasing to 33 days plus Bank Holidays, with options to buy or sell annual leave.
• Birthday Leave: An extra day off for your birthday.
• Pension Plan: 5% employer contribution.
• Enhanced Allowances: Enhanced sick pay, maternity, and paternity payments.
• Exclusive Discounts: High Street, retail, holiday, gym, entertainment, and leisure discounts.
• Financial Wellbeing: Access to our financial wellbeing hub and salary-deducted finance.
• Wellbeing Support: Employee assistance programme and wellbeing support.
• Inclusive Networks: Access to EDI networks and colleague cafes.
• Sustainable Travel: Cycle to work scheme and season ticket loans.
• Career Development: Ongoing training and support with opportunities for career progression.

About The Role

In this role, you’ll play a key part in upskilling practitioners who support victims and witnesses of crime, helping them develop the soft skills needed to make a meaningful impact. You’ll be at the forefront of modern learning design, applying contemporary thinking and innovative approaches to shape materials that are both practical and powerful. You’ll need to be a dynamic learning professional with a strong grasp of learning theory and a flair for designing engaging, outcome-driven content across multiple formats. If you thrive in a fast-paced environment, have excellent project and time management skills, and are excited by the opportunity to influence change through learning, we’d love to hear from you.

Responsibilities

• Support the scoping of learning needs with L&D colleagues and make recommendations on potential learning interventions.
• Lead on the design and implementation of virtual and in-person learning and other interventions (including independent learning resources, handbooks, tools), within a project management framework, working with a range of key stakeholders, ensuring products are designed within scope, delivered on time, within budget and achieve the desired outcome.
• Build strong relationships with key stakeholders across the organisation, collating learning needs and providing consultation on effective learning solutions.
• Lead on the continuous improvement of learning across the organisation, using various sources of information, to make recommendations on amendments. Take ownership of courses and conduct scheduled reviews on content and the effectiveness of the intervention.
• Create new ways of learning across the organisation enhancing opportunities such as peer learning, independent learning, on-the-job learning and virtual communities.

Qualifications & Expectations

Essential: ability to work without direct supervision, prioritise work, and manage competing demands in an organised and effective manner. The post is 37.5 hours per week with some flexibility. This role will be home-based with moderate travel nationally across the organisation.

How To Apply

Please see attached Job Description and Person Specification for further details. To apply for this role please follow the link on our website and complete the application form demonstrating how you meet the essential criteria.

About Us

Victim Support is an independent charity dedicated to supporting people affected by crime and traumatic incidents in England and Wales. We put victims at the heart of our organisation and our support and campaigns are informed by their experiences. We are committed to safeguarding and promoting the welfare of children, young people and vulnerable adults; background checks may be required.

We celebrate diversity and strive to create a workplace where everyone belongs. We are an antiracist organisation and welcome applications from people of all backgrounds, including those from Black, Asian and other minoritised communities. We are a Disability Confident Employer and offer a Guaranteed Interview Scheme for disabled candidates who meet the essential criteria, with reasonable adjustments during the selection process.