Overview

A large public sector organisation is recruiting for a Learning & Development Manager for a 3 – 6 month contract. This role will be based in Hendon, North West London with hybrid working available and a minimum of 3 days in the office per week.

It will be offered at £440 per day umbrella (inside IR35). Bear in mind you would need to undergo security checks if successful, so it wouldn’t be an immediate start.

Part of the role is to project manage the development and/or outsourcing of Central Services training requirements, ensuring workflow, management and delegation of Central Services priorities. Reporting to the Head of Content Development, the role provides project management and accountability, overseeing requirements gathering, design, build, test & deployment (including existing certifications). This process-driven role will build on and advance existing systems, working with multidisciplinary creatives, developers and officers. The role will also support team leaders in managing resources and budgets and be responsible for regular financial status reporting.

Key responsibilities

• Project manage, plan and influence resource allocation across all L&D Central Services learning projects. Coordinate and support the development process for training programmes and materials.
• Oversee prioritisation of central services projects and escalate where projects are veering off plan.
• Oversee daily work schedules and work closely with project leads throughout the development of learning programmes.
• Through the managed service framework, source and engage with external partners, contractors, and freelancers where necessary.
• Develop and elevate existing workflow processes and traffic management software.
• Build strong relationships across L&D. Work with the central services team and wider L&D to support the Cornerstone LMS platform as required.
• Keep accurate records to ensure quality assurance of published resources and materials.
• Regularly meet with teams to ensure projects are on schedule.
• Take the lead in championing best practices with project filing and resource allocation procedures.
• Manage CDT budgets ensuring resources are allocated and financial goals met.
• Administration coordination, organise project meetings, ensure documentation records are current, create terms of reference.
• Implement adaptive project management strategies, leveraging appropriate methods per project and leading change management to achieve L&D objectives.

Knowledge

• Experienced project manager with experience delivering successful creative or learning-based projects.
• Familiar with resourcing software and developing systems and processes that improve the delivery of projects.
• Detailed knowledge and understanding of commercial, contractual and procurement design constraints to enable consideration of all viable training platforms.
• Ability to oversee projects scanning for potential risks through delay or through the release of sensitive / harmful / incorrect content.
• Experience working with modern blended learning content in a large-scale organisation to generate efficiencies for both L&D and the learner.

Experience

• A proven track record of experience driving workflow, ideally within a public sector environment.
• Experience influencing and communicating effectively, both internally and externally, to ensure L&D receives the support services agreed upon and expected.
• Experience in coordination and support for the development process for online training materials.
• Experience in managing, coordinating & presenting reports / data / dashboards & workflows; managing daily design production schedules and working closely with project leads throughout production.
• Experience of managing stakeholder relationships for the delivery of a service provision at a lead technical level.
• Understanding of digital learning development products e.g. Articulate 360, Adobe CC.
• Knowledge of digital project management tools, Monday.com, Project, etc.
• Good working knowledge of the design, build, test principles of content creation.

If you have the right skills and experience suitable for this role, apply now and we’ll be in touch.

Seniority level

• Mid-Senior level

Employment type

• Full-time

Job function

• Human Resources

Industries

• Law Enforcement

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