Operations Administrator

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This role provides proactive administrative support across the LCN, acting as the first point of contact for a wide range of queries and offering dedicated assistance to the Head of Department and Department Manager. Responsibilities include diary and travel management, servicing departmental committees, maintaining departmental data and records, and ensuring effective office systems and resources. The postholder will support facilities and safety processes, including onboarding, training compliance, and emergency responsibilities.

The role also plays a key part in supporting Equality, Diversity and Inclusion by assisting with EDI committees, initiatives, and communications. Event coordination is a major component, involving the organisation of seminars, conferences, and public engagement activities, managing logistics, and publicity. The postholder will oversee website updates, contribute to social media strategy, and support internal and external communications in line with the Centre’s outreach goals.

The role requires initiative, strong communication and organisational skills, attention to detail, and a commitment to upholding confidentiality and GDPR standards. The postholder will contribute to the delivery of LCN activities and collaborate closely with colleagues across the department, faculty, and wider UCL.

This is an open ended contract and is eligible for hybrid working with a minimum of 60% on site.

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit for more information.

About you

We are looking for a highly organised, detail-oriented individual with strong communication, interpersonal, and customer service skills. The ideal candidate will have a minimum of five GCSEs at Grade C or above (including English and Mathematics) or equivalent experience, preferably within a Higher Education environment. They must be confident handling a wide range of administrative tasks, including managing correspondence, maintaining accurate records, and supporting events and meetings. Strong written and verbal communication skills, good numeracy, and the ability to interpret data are essential, as is proficiency in Microsoft Office applications, including Word, Excel, and Outlook. The role requires someone who can manage competing deadlines, maintain confidentiality, and respond to enquiries with professionalism and clarity. The successful candidate will be expected to work collaboratively with colleagues and build effective relationships across a diverse range of stakeholders. A strong commitment to service excellence, equity, diversity, and inclusion is essential, as is the ability to listen, anticipate challenges, and adapt accordingly. Experience in Higher Education administration and event coordination is desirable. Applicants should be comfortable managing sensitive information and producing clear, concise written documents, such as minutes and reports, to a high standard. A job description and person specification can be accessed at the bottom of this page. Please ensure you submit a supporting statement addressing how you meet the essential and desirable criteria outlines in the person specification. If you have any queries about the role, please contact Lucy Keepking ().

About the role

This role provides proactive administrative support across the LCN, acting as the first point of contact for a wide range of queries and offering dedicated assistance to the Head of Department and Department Manager. Responsibilities include diary and travel management, servicing departmental committees, maintaining departmental data and records, and ensuring effective office systems and resources. The postholder will support facilities and safety processes, including onboarding, training compliance, and emergency responsibilities.

The role also plays a key part in supporting Equality, Diversity and Inclusion by assisting with EDI committees, initiatives, and communications. Event coordination is a major component, involving the organisation of seminars, conferences, and public engagement activities, managing logistics, and publicity. The postholder will oversee website updates, contribute to social media strategy, and support internal and external communications in line with the Centre’s outreach goals.

The role requires initiative, strong communication and organisational skills, attention to detail, and a commitment to upholding confidentiality and GDPR standards. The postholder will contribute to the delivery of LCN activities and collaborate closely with colleagues across the department, faculty, and wider UCL.

This is an open ended contract and is eligible for hybrid working with a minimum of 60% on site.

This role does not meet the eligibility requirements for a Skilled Worker Visa certificate of sponsorship under UK Visas and Immigration legislation. Therefore UCL will not be able to sponsor individuals who require right to work in the UK to carry out this role

This appointment is subject to UCL Terms and Conditions of Service for Research and Professional Services Staff. Please visit for more information.

About you

We are looking for a highly organised, detail-oriented individual with strong communication, interpersonal, and customer service skills. The ideal candidate will have a minimum of five GCSEs at Grade C or above (including English and Mathematics) or equivalent experience, preferably within a Higher Education environment. They must be confident handling a wide range of administrative tasks, including managing correspondence, maintaining accurate records, and supporting events and meetings. Strong written and verbal communication skills, good numeracy, and the ability to interpret data are essential, as is proficiency in Microsoft Office applications, including Word, Excel, and Outlook. The role requires someone who can manage competing deadlines, maintain confidentiality, and respond to enquiries with professionalism and clarity. The successful candidate will be expected to work collaboratively with colleagues and build effective relationships across a diverse range of stakeholders. A strong commitment to service excellence, equity, diversity, and inclusion is essential, as is the ability to listen, anticipate challenges, and adapt accordingly. Experience in Higher Education administration and event coordination is desirable. Applicants should be comfortable managing sensitive information and producing clear, concise written documents, such as minutes and reports, to a high standard. A job description and person specification can be accessed at the bottom of this page. Please ensure you submit a supporting statement addressing how you meet the essential and desirable criteria outlines in the person specification. If you have any queries about the role, please contact Lucy Keepking ().

What we offer

As well as the exciting opportunities this role presents, we also offer some great benefits some of which are below: •41 Days holiday (27 days annual leave 8 bank holiday and 6 closure days)• Additional 5 days’ annual leave purchase scheme • Defined benefit career average revalued earnings pension scheme (CARE)• Cycle to work scheme and season ticket loan• Immigration loan • Relocation scheme for certain posts• On-Site nursery• On-site gym • Enhanced maternity, paternity and adoption pay• Employee assistance programme: Staff Support Service• Discounted medical insurance

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Location:
London, England, United Kingdom
Salary:
£80,000 - £100,000
Category:
Management & Operations

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