Overview

PEOPLE BUSINESS PARTNER
Full time or part time
Hybrid (3 days per week) London (W1) based

WHO ARE WE?

MISSION is a group of digital marketing and communications Agencies. Employing 900+ people across 27 locations and three continents, the Group successfully combines its diverse expertise to produce Work That Counts for our clients, whatever their ambitions. Creating real standout, sharing real innovation and delivering real business growth for some of the world\'s biggest brands. www.themission.co.uk

THE PEOPLE TEAM

The People Team are based across several locations in the UK, working both onsite with Agencies and remotely. We are a professional, close-knit team, comprising of 15+ specialists in Strategic Partnering, Resourcing, L&D, and People Services.

This hands-on role reports to the Senior People Business Partner and provides valuable exposure to stakeholders and Agencies across the Group.

MISSION PEOPLE, OUR PURPOSE

What: To grow MISSION’s Individual, Collective and Organisational capability to expect, enable and achieve creative and commercial success.

How: Through pragmatism, commerciality, integrity and empathy, we cultivate the culture and conditions in which each person can excel in their craft to contribute their best value individually and collaboratively.

Role

The Role

This is a diverse and dynamic position, ideal for someone with experience in a similar role. We’ll give you the opportunity to continue growing and learning whilst working as part of a supportive & ambitious team, all whilst working alongside award winning agencies.

Each of our Agencies have their own brand, culture, and strategy. The People Team work to support them all in achieving their plans. If you are passionate about people and helping senior leaders create people centric cultures, this could be the perfect role for you. You’ll thrive in a multi-business, ambiguous, fast paced environment and you’ll always be looking to make things better for people across the Group

What will I be doing?

In this role, you will work closely with the Strategic Senior People Partner and collaborate with Agencies across the Group to deliver both strategic and operational support. Together, you will design and implement People Plans aligned with business objectives, while building strong, trusted relationships with stakeholders. You will also provide coaching and guidance on people development initiatives, identifying learning needs and opportunities that help shape the wider learning strategy.

Alongside this, you will partner directly with some of the smaller agencies, taking ownership of cyclical people activities such as performance and development processes, pay reviews, and calibrations. You will also provide expert advice and support across a wide range of employee relations matters, from routine queries to complex casework.

Your responsibilities will extend to leading and contributing to various workstreams, including HR projects, organisational development, succession planning, talent management, and generalist HR support. You will work in close partnership with our People Services Team to ensure policies and processes remain fit for purpose, delivering a seamless and effective people experience across the business.

What do I need?

ESSENTIAL EXPERIENCE & SKILLS

• Graduate member of the Chartered Institute of Personnel and Development (CIPD) or working towards qualification (or equivalent experience).
• Strong track record of managing varied employee relations cases, and experience managing restructures, redundancies and change management initiatives.
• Experience working across multiple businesses and locations.
• Experience managing and developing members of the team
• Proven ability to build trusted relationships with stakeholders at all levels.
• Skilled in managing complex projects such as pay reviews and TUPE transfers.
• Strong negotiation, influencing and communication skills, both verbal and written.
• Solid knowledge of employment law, applied with a pragmatic and commercially aware approach.
• High levels of accuracy, attention to detail and integrity.

ABOUT YOU

You are a confident and adaptable HR professional who thrives in a dynamic environment. You balance pace with precision, delivering work to a high standard while managing multiple priorities.

You have extensive experience handling complex and varied employee relations casework. You are skilled at guiding managers through sensitive and challenging situations, from day-to-day issues to large-scale organisational change, always ensuring fair, consistent and pragmatic outcomes.

You are an effective communicator and influencer, able to engage senior leaders with credibility. You know how to provide constructive challenge while keeping business goals in focus.

Curious and proactive, you look for opportunities to improve processes and practices. You are comfortable with ambiguity and use sound judgement to provide clear, practical solutions.

Most importantly, you are committed to enabling people to succeed and to creating a positive, consistent employee experience.

Benefits

AND IN RETURN

This is a great opportunity to join a progressive business with an expanding people offering, being a part of a great team culture. You will have autonomy to get the job done, with as much support as you need, when you need it. We are a collaborative working environment, with the opportunity to work with a range of people across several different businesses.

• Generous Holiday Allowance – Start with 25 days of annual leave (plus Bank Holidays) and watch it grow to 29 days after just 2 years with us.
• Future-Proof Pension – Enjoy peace of mind with our company pension scheme, boosted by enhanced employer contributions after your first year.
• Health & Wellbeing Support – Access our Medical Cash Plan with contributions towards dental, optical, physio and more, plus an employee assistance programme.
• Drive the Future – Take advantage of our Electric Car Purchase Scheme via salary sacrifice.
• Exclusive Discounts – Unlock a huge range of savings on shopping, gyms, travel and more with our Employee Discount Platform.
• Travel Perks – Benefit from a UTC Travel membership.
• Learn & Grow – Outstanding training and career progression opportunities, with access to LinkedIn Learning and The Mission Group’s LMS.
• Own a Piece of the Mission – Join our Share Purchase Scheme and invest in our collective success.
• Work Hard, Play Hard – Enjoy regular staff socials and team events.
• Festive Bonus Time – Company-wide Christmas closure (just 4 days taken from annual leave).
• Stay Active – Save money and stay fit with our Cycle to Work Scheme

We believe that diversity of thought, background and experience makes us stronger. We are committed to building an inclusive culture where everyone, regardless of their race, ethnicity, gender identity, sexual orientation, age, disability, religion, neurodiversity, or socioeconomic background, feels valued, respected, and empowered to thrive.

We are proud to be a Disability Confident Committed (Level 1) Employer. As a Disability Confident Committed Employer, we have committed to: ensure our recruitment process is inclusive and accessible, communicate and promote vacancies, and offer an interview to disabled people who meet the minimum criteria.

We actively encourage applications from individuals of all backgrounds and lived experiences. We’re working to ensure equity is at the heart of everything we do, from recruitment and progression to how we support and celebrate our people every day.

If you need any adjustments during the recruitment process, please let us know, we will do everything we can to support you.