People Business Partner at Clariti

Overview

Join our mission to provide governments with exceptional experiences so they can do the same for their communities! We empower governments to deliver exceptional citizen experiences. Check out our About Us page for a deep dive into our product and what makes us exceptional.

What you will do

Reporting to the VP, People & Talent, the People Business Partner will play a pivotal role in scaling Clariti's leadership capability and strengthening manager consistency across the organization. You'll lead the design and delivery of our in-house management training programs, take end‑to‑end ownership of complex employee relations matters, and act as a trusted advisor to senior leaders on organizational performance and people development. This is a unique opportunity for an experienced People Partner who thrives in a fast‑paced, scaling environment and wants to make a direct, visible impact. You'll have autonomy to build foundational programs from the ground up while collaborating closely with a lean, high‑performing People & Talent team. As Clariti grows from ~135 to 160+ employees by the end of ****, this role will shape how our managers lead and our culture evolves.

Key responsibilities

• Design and launch Clariti's first in‑house management training program, creating a shared foundation of leadership principles and performance expectations.
• Own and lead complex employee relations cases from investigation through resolution, providing pragmatic, balanced guidance to leaders.
• Partner with the VP, People & Talent, and People Operations Generalist to execute core programs like performance reviews, engagement surveys, and other organizational initiatives.
• Collaborate with senior leaders to advise on organizational design, performance management, and team effectiveness.
• Refresh Clariti's organizational competencies, developing a centralized and scalable framework that supports growth and consistency across all departments.
• Champion the department's focus on AI enablement, identifying and applying ways to leverage AI tools in leadership development, people analytics, and process improvement.

Qualifications

• 8-12 years of progressive HR experience, including 4+ years as a People Partner or HR Business Partner supporting senior leaders.
• Proven track record of designing and delivering leadership development initiatives and managing complex employee relations cases independently.
• Strong judgment, discretion, and communication skills, with the ability to advise and influence senior leaders.
• Experience supporting distributed teams across Canada and the U.S., with solid working knowledge of relevant employment legislation and best practices.
• Skilled in instructional design, facilitation, and coaching, with the ability to create engaging, practical content using limited external resources.
• Highly self‑directed and adaptable, comfortable taking initiative in a lean, remote team environment.
• Curiosity and fluency with AI tools for creating efficiencies, analyzing data, and enhancing program design.
• Bonus points: Experience in a scaling tech or SaaS environment.
• Bonus points: Background in competency modeling, coaching, or learning design.
• Bonus points: Based in Canada or the U.S., with flexibility to collaborate across time zones.

What’s in it for you

We invest in and empower our team members with competitive compensation packages, well deserving time‑off and benefits to keep you and your family healthy! The base salary range for this role is expected to be between $*******k CAD based on the candidate's skills, experience, and qualifications while considering internal pay equity and our broader pay philosophy. If you have questions about compensation as we move through the process, we're happy to discuss further. Benefits depend on employment type (full‑time, part‑time, contract, etc).

Additional Information

• Background checks: Because our customers trust us with sensitive information, we require all successful candidates to undergo comprehensive background checks before joining our team.
• Travel: Although we operate as a remote company, all roles are expected to participate in occasional travel for in‑person company‑wide or departmental meetings, typically 1‑2 times per year.
• We’re committed to building an inclusive culture where our team members take ownership over projects, tasks, and outcomes; bring a growth mindset to drive continuous learning and self‑development; have the ability to communicate courageously in a direct but respectful way; and are customer‑focused by keeping the customer at the heart of decision‑making.

Seniority level

Mid‑Senior level

Employment type

Contract

Job function

Human Resources

Industries

Hospitals and Health Care