People Coordinator

Department: People & Support

Employment Type: Permanent - Full Time

Location: London, UK

Description

• Has a keen eye for detail and values the importance of accurate HR led data
• Enjoy working with and supporting colleagues, is ready to help with queries, and aims to make everyone’s experience at work a positive one
• Understand the value of office-presence in our roles and commit to 2 days per week in the office with flexibility where needed, including traveling to our Manchester office when needed
• Be proactive and take initiative – a self-starter with good ideas who also enjoys collaborating and building on the ideas of others.
• Be comfortable managing multiple tasks at the same time and be able to prioritise accordingly
• Enjoy the variety the role offers, with plenty of opportunities for different projects and experiences
• Look at processes and think “How could this be better?”

Key Responsibilities

• Act as the first point of contact for HR queries and requests, including those related to the HR information system (BambooHR) and benefits portal.
• Maintain accurate and up-to-date employee data in BambooHR, producing and analysing HR reports and metrics to identify trends and provide insights for decision-making.
• Lead and manage new joiner processes, including onboarding, induction, probation check-ins, right-to-work checks and payroll information. Coordinate with internal teams (IT, Ops, Reception) to ensure new starters have a smooth first day, working closely with the Talent Team and hiring managers to provide welcome information, induction plans and tech equipment.
• Manage leaver processes, including all necessary arrangements, exit interviews, and reporting on findings.
• Inform employees of their entitlements during absence (Annual Leave, Family Leave - including maternity, paternity, adoption, etc.).
• Manage monthly payroll processes, and liaising with our payroll department to ensuring accuracy and timely submission of information.
• Coordinate training session logistics when needed, support internal training initiatives and track attendance. Oversee the training budget and liaise with team leads for request approval.
• Contribute to ad hoc HR projects and continuous improvement initiatives.

Skills, Knowledge and Expertise

• Knowledge and experience in generalist HR practices.
• Exceptional skills in providing a friendly, supportive and seamless service.
• Adaptable communication style for working with stakeholders at all levels.
• Strong focus on accuracy, detail and spotting issues.
• Ability to self-manage tasks and escalate when necessary.
• Handling confidential information with discretion.
• Good knowledge of MS Office, especially Excel, PowerPoint, and Word.
• Interest and ability working with HR data - including analysis, reporting, and providing insights that contribute to our teams goals.

About us and our benefits

• Being one team; looking out for each other as a team
• The world never stops changing and we’ll never stop learning
• Infinity & Beyond; we’re crazy ambitious, not afraid to fail along the way (it’s just falling with style)
• Integrity is everything; we’re honest with each other and with our clients
• Diversity is our superpower; everyone’s story is different, and we celebrate differences
• We’re all in; we take on tough, complex challenges with lots of moving parts and we’re committed to the work, our clients and each other

• Holiday entitlement, 28 days with the option to buy/sell up to 5 days
• Day off (on or in the week of) your birthday
• Pension eligibility, up to 5% matched contributions
• Private healthcare & a healthcare cash plan
• Life assurance
• Enhanced maternity and enhanced paternity and shared parental leave
• Cycle to work & electric car schemes
• Gym & retail discounts
• Regular social events/activities
• A range of other benefits from our flexible benefits package