Overview

Product Manager - Payments at Cleo

About Cleo: At Cleo, we're not just building another fintech app. We're embarking on a mission to fundamentally change humanity's relationship with money. Imagine a world where everyone, regardless of background or income, has access to a hyper-intelligent financial advisor in their pocket. That's the future we're creating.

About the Company: Cleo is a profitable, fast-growing unicorn with over $200 million in ARR. We value talent, collaboration, and a culture focused on positive impact. If you’re driven by complex challenges and want to shape something transformative at scale, this could be your fit.

About the Role: We are hiring for multiple Technical Product roles across key pillars. You will be familiar with systems thinking and how technical decisions impact users. As a Lead Product Manager, you will work with engineers, designers, data scientists, analysts, and writers on areas focused on understanding user data.

Responsibilities

• Leading the product strategy for Cleo’s payments experiences
• Collaborating with ML engineers, data scientists and analysts to launch key new products with a global focus
• Defining and tracking success metrics related to customer engagement, retention, and financial well-being
• Prioritising high-impact opportunities and focusing your squad on what matters most
• Translating complex data capabilities (e.g., LLMs and ML models) into intuitive user experiences
• Ensuring your squad is aligned and involved in product direction and key decisions
• Continuously iterating on the product based on user insights, data, and testing outcomes

What We’re Looking For

• Extensive product management experience, building highly technical products
• Experience with machine learning modelling, Credit Risk or data science-driven features
• Proficiency in systems thinking with the ability to work directly with developers and tech leads
• Strong prioritisation skills to focus the team on impactful work
• Collaborative and inclusive leadership with a track record of empowering cross-functional teams
• Clear communication of product decisions and trade-offs to stakeholders
• Creativity in approaching product challenges and rethinking how people manage their finances
• High energy and ownership mindset with a focus on measurable outcomes
• Passion for building tools that improve users’ financial lives through engaging conversations

What You Get

• A competitive compensation package (base + equity) with bi-annual reviews
• Opportunity to work at a fast-growing tech startup backed by top VC firms
• A clear progression plan and ongoing support for growth
• Flexibility and a globally distributed team with travel support for in-person collaboration

Benefits

• Company-wide performance reviews every 6 months
• Generous pay increases and equity top-ups for promotions
• 25 days annual leave + public holidays (+1 day per year up to 30)
• 6% employer-matched pension in the UK
• Private Medical Insurance via Vitality, dental cover, and life assurance
• Enhanced parental leave and a 1-month paid sabbatical after 4 years
• Regular socials, OpenAI subscription, mental health support, and more

Welcoming Everyone: We strongly encourage applications from people of colour, the LGBTQ+ community, people with disabilities, neurodivergent people, parents, carers, and people from lower socio-economic backgrounds. If there’s anything we can do to accommodate your situation, please let us know.