Job Title: Project Administrator

Term: 12-month fixed term contract

Location: Walthamstow, East London

About the Role

VINCI Building have a fantastic opportunity for a Project Administrator to serve as the principle point of contact between the construction project team, residents and project stakeholders, responsible for all administrative duties on site as well as fostering positive relationships with residents.

You’ll be working to deliver the best quality service to the project team whilst addressing any concerns regarding the project, ensuring that they are addressed and met.

Responsible for delivering first-class administrative support and liaison to our project team in a professional and efficient manner.

About You

Candidates will have experience in a construction administrator capacity, as either a project administrator or Resident Liaison Officer. You’ll be outgoing and personable with the ability to establish and maintain effective relationships with residents from diverse backgrounds.

Well organised and empathetic, you’ll have excellent verbal, professional telephone manner and written communication skills. IT literate with experience working with all Microsoft programmes.

Duties & Responsibilities

• Support the site team in the preparation of correspondence and reports.
• Act as a liaison between residents and internal/external teams, as well as lead and support local resident engagement strategies.
• Communicate project updates, schedules, and potential impacts to residents.
• Coordinate responses to residents in collaboration with housing teams and contractors.
• Organise meetings, briefings, and produce communication materials, including the provision of refreshments where required.
• Ensure timely resolution of resident complaints and requests.
• Ensure that office facilities and consumables are maintained in an organised manner.
• Sort, maintain, copy and distribute correspondence as directed.
• Ensure relevant paperwork is filed appropriately and maintained in an organised manner.
• Have a high-level appreciation of the document management system (4Projects) and be able to scan, upload and retrieve documents.

About you

• Experience in an administrative role, ideally on a construction site.
• Outgoing and personable with the ability to establish and maintain effective relationships
• Excellent communication, analytical, and problem-solving skills.
• Ability to manage complaints and deliver customer-focused solutions, IT proficiency and strong organisational skills.
• Flexibility to work outside standard hours as required.
• Right to Work in the UK without sponsorship requirement.

We are VINCI Building

Operating from our network of offices throughout England and Wales, VINCI Building delivers new build, refurbishment and associated fitout works, with expertise in the education, healthcare, industrial, air, retail, commercial and mixed-use sectors.

We focus on technical excellence and experience to sustainably deliver best value for our clients. We understand and respond to the challenges of the modern built environment.

Our goal is always to build strong partnerships with our customers and stakeholders to ensure success by unlocking your strategic vision and turning it into a deliverable scheme. We are active in a wide range of sectors and value bands, allowing us to provide a regional service with national resources.

VINCI Building delivers complex projects and programmes, blending our corporate stability with the local knowledge our teams offer.

Sustainability is at the heart of our approach, and we are committed to respecting and protecting the environment in everything that we do. We take the time to understand and make a positive difference to each community that we work in to ensure that our projects leave a legacy.

Fairness, Inclusion and Respect (FIR) at VINCI Building is about recognising and celebrating each other’s differences and what they bring to the team. Harnessing this diversity and applying the experiences, abilities and unique qualities of individuals will enhance our business; therefore, we commit to equity of opportunity and fair treatment of all current and potential employees and encourage job applications from all.

Should you require any reasonable adjustments to be made as part of the application process, please contact us directly.

VINCI Building recognises the importance of helping our employees balance their work and home life by offering flexible working arrangements across many of our roles which include working from home to enable employees to balance their working life with other priorities.