Direct message the job poster from Cyon Agency

Brand agency owner | Helping purpose-driven brands grow with sharp insight and creative fire — end to end.

The Role

A great opportunity for a Senior Account Manager to join a leading creative agency. You will need exceptional organisational skills, a friendly, personable manner and the ability to work under pressure in a fast-paced agency environment. As part of our Client Services team, you will support and run projects for a global dedicated client. You will work closely with the team to ensure that jobs run smoothly and that deadlines are met. An efficient approach with excellent communication skills is essential, as is the ability to think proactively and seek out new opportunities to grow your accounts.

What skills do you need

• Oversee multiple projects, ensuring they run to schedule and on budget.
• Work directly with the client on day-to-day enquiries, feedback and approvals.
• Raising quotes and discussing them with the client, liaising with suppliers.
• Work with the creative team to brief and monitor project progress through the studio.
• Help prepare and participate in presentations and pitch work.
• Aiding strategy and supporting the client - identifying opportunities for business growth.

What experience do you need

You should be confident, diligent and super‑organised with a friendly, approachable manner and excellent verbal and written communication skills. The ability to multitask and prioritise is vital as you’ll be handling multiple projects simultaneously. You should have experience in account management for a design or industry‑related company. The key ingredient is energy — you will need to bring passion and enthusiasm to every project to make sure the client is always happy with the end result. Our philosophy is to always go the extra mile for client satisfaction, and you will need to live and breathe this ethos in everything you do. This is a great agency to work for if you love working in a busy, creative environment.

Where you’ll be

• Work hybrid - 3 days in our studio and up to 2 days remotely.

The benefits

• 25 days holiday, plus all bank holidays and the Christmas break.
• 1 day release for CSR initiative
• Regular team hangouts - birthdays, lunches, and lightning talks.
• Annual team socials - one in summer, one at Christmas.
• Hybrid work-week - flexibility to work remotely for up to 2 days.
• Short Fridays - we finish early to celebrate the week’s work.
• Plus: pension contribution, cycle-to-work scheme and stocked kitchen.

Life at Cyon

We’re a proudly independent creative force for good, achieving big things for bold brands across the world. More than anything else, it’s our brilliant people who make us who we are. We’re a diverse team of design lovers, blue-sky thinkers, detail seekers, spreadsheet makers, playlist curators, newcomers and OGs – united by a zeal for new ideas, great work and having a good time doing it. If you’d like to join a progressive agency with great benefits and big ambitions, apply today!

Salary: £45 – £55K per year depending on experience + bonus structure

Seniority level

Mid-Senior level

Employment type

Full‑time

Job function

Sales and Business Development

Industries

Marketing Services