About the role

At a glance

• This is a hybrid working role, therefore your time will primarily be split between working from home and the London Pimlico office. The Product Design team aims for around 1 day a week in the office to connect and on a more ad-hoc basis to attend key meetings.

• We are looking for candidates whose salary expectations are in the range of up to £65,000 depending on experience

• This is a temporary 12 month fixed term position

About the role

John Lewis & Partners have an exciting opportunity for a Senior Product Designer to join their Product team. This is a 12 month temporary contract.

As a Senior Product Designer, you will execute and deliver customer-centric product design in your product team, throughout the end-to-end design process, from initial discovery through to delivery and continuous iteration. A key part of the role includes working on defined areas and medium complexity problem spaces, either purely digital products across customer touchpoints and/or across digital and physical journeys.

You will feed into product vision and strategy for your area within team ceremonies and activities. Alongside having a high level of customer understanding and knowledge of commercial insights and metrics, you will build empathy and advocacy for the customer in your product team/area.

You will influence design thinking methodologies, and use knowledge to elevate the product teams/areas product thinking and strategy.

We are looking for candidates who are comfortable communicating designs with stakeholders, the direction and progress of the customer experience in their product, and demonstrate a good understanding of design best practices.

Essential skills you’ll need

• Experience working as part of a Product Team in an agile environment

• Experience working through the Product Design lifecycle from discovery / research through to the final UI design with a portfolio to showcase this work.

• Experience with agile working methodologies.

• Ability to think at a high level about product strategy and clearly articulate design decisions.

• Understanding of the technical implications of design decisions.

• Strong understanding of the value of UI style guides and components. Experience using and helping to maintain a design system.

• Passion for problem solving and UX Design.

• A basic understanding of front end technologies code (HTML, CSS) and/or Native design technologies.

• Working knowledge of W3C Accessibility standards.

• Excellent communication skills and people-focused design mentality to help set up frameworks and brainstorm initial ideas.

• Proficient in using digital design tools i.e. Figma

Desirable skills

• Helping inform business decisions and roadmaps by using a design thinking approach.

• Omnichannel, retail or e-commerce experience. Designing for store-based digital and physical products, services and experiences.

• Experience working with modern design tools like Figma, Miro, Adobe Creative Cloud

• Experience conducting research.

• Desk research - heuristic analysis, competitor analysis.

• Previous experience with animation/motion/interaction design, native app design, or brand/visual/graphic design.

• First hand experience with front-end development. Ability to understand advanced languages such as React, Swift etc.

About The Partnership

We’re the largest employee owned business in the UK and home of our cherished brands, John Lewis and Waitrose. We’re not just employees, we’re Partners, driven by our purpose to build a happier world. As we look to our future, there’s never been a more exciting time to join us.

We’re ruthlessly focused on being brilliant at retail. We continue to innovate, adapt and diversify. Never Knowingly Undersold on price, quality and service in John Lewis and passionately serving food-lovers in Waitrose.

As Partners we all share the responsibility of ownership and in its rewards. We use our voices to contribute to our success, working together through the good and challenging times, holding true to our behaviours and treating everyone with kindness and respect.

We all own making the Partnership somewhere we belong. Embracing our differences and creating an environment where we’re free to be ourselves and can THRIVE. Growing ourselves individually, and as a collective.

As Partners, we make all the difference. And, we all own it.

Important points to note

It’s important to note that some of our roles are subject to pre-employment vetting (which may include DBS checks for successful candidates). If required, you’ll be informed and provided with information about vetting during the recruitment process and we encourage you to complete any vetting documents quickly to avoid delays. Any DBS checks required will be carried out by a third-party registered body and financial probity checks may also be required for some of our roles.

We also recommend that you apply as soon as possible as vacancies can close early if we see a high number of applicants.

We want all of our Partners to have a good work-life balance and we support flexible working. This might mean flexible or compressed hours, job sharing or shorter hour contracts, where possible. Please discuss this further with the hiring manager during your interview.