Overview

Job Description As a Senior Solution Designer within Sage, you will play a pivotal role in driving the delivery and success of our products. You will act as the bridge between our development team and our customers, ensuring that our products meet the needs of our customers and delivers exceptional value. This role requires a blend of strategic thinking, strong problem solving and communication skills, and a deep understanding of both the domain and the technical aspects of product development. As a Payroll and HR Solution Designer, you will play a crucial role in enhancing our SaaS Payroll and HR solutions to fit the needs of professional users, helping to solve problems and address pain points experienced by users with more complex needs and requirements.

Responsibilities

• This is a hybrid position - you will work 3 days a week from our Newcastle office.
• Lead project delivery and collaboration with cross-functional teams to successfully deliver outstanding customer features and experiences.
• Strong business analysis expertise, liaising with stakeholders to illicit key delivery requirements.
• Work closely with stakeholders to understand their needs and translate them into clear and actionable items on the product backlog.
• Liaise with Product Management to regularly review and refine the product roadmap to align with changing business priorities and customer needs.
• Act as the primary point of contact for any questions or clarifications related to the product.
• Define and prioritize the product backlog based on customer feedback, compliance requirements, and the product roadmap (business goals).
• Deliver thorough and well-organized analysis, clearly documented and communicated across all teams and projects involved.
• Continuously seek feedback from customers and stakeholders to iterate and improve the product over time.
• Collaborate with cross-functional teams to manage scope and deliver requirements for incremental improvements to the product.
• Advert Working at Sage means you're supporting millions of small and medium sized businesses globally with technology to work faster and smarter. We leverage the future of AI, meaning business owners spend less time doing routine tasks, like entering invoices and generating reports, and more time pursuing their ambitions.
• Previous professional experience in Business Analysis / Solution Design.
• An understanding UK&I Payroll principles and legislation would be nice-to-have
• Experience working on Integrations
• Engagement in mentoring / knowledge-sharing