Overview

Senior Solution Designer at Sage – Newcastle upon Tyne, United Kingdom. Hybrid position; 3 days per week from our Newcastle office.

Sage is seeking a Senior Solution Designer to bridge the development team and customers, ensuring products meet customer needs and deliver exceptional value. You will combine strategic thinking, strong problem-solving and communication skills, with a deep understanding of both domain and technical aspects of product development. The role focuses on enhancing our SaaS Payroll and HR solutions for professional users with complex needs.

Responsibilities

• Lead project delivery and collaborate with cross-functional teams to deliver outstanding customer features and experiences.
• Conduct business analysis, liaising with stakeholders to elicit key delivery requirements.
• Understand stakeholder needs and translate them into clear, actionable backlog items.
• Collaborate with Product Management to review and refine the product roadmap to align with priorities and customer needs.
• Act as primary point of contact for questions or clarifications related to the product.
• Define and prioritize the product backlog based on feedback, compliance requirements, and the product roadmap.
• Deliver thorough, well-organized analysis documented and communicated across teams.
• Continuously seek feedback from customers and stakeholders to iterate and improve the product.
• Manage scope and deliver requirements for incremental product improvements in collaboration with cross-functional teams.

Qualifications

• Previous professional experience in Business Analysis or Solution Design.
• Understanding of UK&I Payroll principles and legislation (nice to have).
• Experience working on integrations.
• Engagement in mentoring and knowledge-sharing.

Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Engineering and Information Technology
• Industries: Software Development

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